SME Account Manager
Birmingham (3 days working from home, 2 days in the office)
If you have experience in SME commercial insurance, this is worth a look.


This Account Manager role sits within a well-regarded SME team that’s growing for the right reasons. You’ll be trusted to manage a portfolio of clients, of which you’ll be expected to take ownership.
You’ll be based in Birmingham, working hybrid with 2 days in the office. The Birmingham team is collaborative, fast-moving and commercially switched on. You’ll be supported by experienced insurance professionals who know the market.
As an Account Manager in this insurance team, your focus is simple. Keep clients happy and make sure everything is handled properly first time.


What you’ll be doing:
*Managing a portfolio of cross-class commercial clients
*Handling renewals, mid-term adjustments and new business documentation
*Securing renewal terms and exploring the market to find the right outcome for clients
*Delivering against retention, cross-sale and quality targets
*Preparing renewal closings and ensuring cover is bound on time
*Liaising with insurers and clients to confirm cover and resolve queries
*Managing policy processing and chasing outstanding documentation
*Handling account queries and supporting on credit control issues
*Maintaining accurate records in line with compliance and regulatory standards


What you’ll bring:
*Commercial insurance experience
*Strong working knowledge of Acturis
*Experience working to targets within a regulated insurance environment
*Confidence dealing with clients and insurers, building rapport naturally
*A structured, detail-focused approach with good organisation
*Progress towards Cert CII is advantageous, but not essential


What’s in it for you:
*A globally renowned insurance broker, with associated benefits
*A stable, growing insurance team with a strong reputation in their sector
*Hybrid working from their luxurious Birmingham office


Interested? Get in touch: