Internal Customer Services
  • England,West Midlands,Staffordshire
  • Full Time, Permanent
  • £29,000 per annum
Job Description:
My client a well known organisation in Uttoxeter is looking for an internal sales coordinator.
Duties will include
Responsibilities:
*Supporting and promoting the sale of excavators and related equipment through hire purchase and lease (B2B)
*Following our compliant sales process to support our clients in choosing the right finance option for their business and following client care good practice.
*Negotiating finance rates and co-ordinating each stage of the client transaction.
*A high level of telephone interaction with clients, our field-based sales team, and dealer sales personnel
*Achieving profit and margin objectives (plus other KPIs)
*Building relationships with clients through regular calls and emails and responding to inbound enquiries Nurturing existing relationships with clients and dealer sales personnel
*Developing relationships with new clients
*Build, manage and maintain sales pipeline
*Supporting the team as well as achieving individual objectives
*Co-ordinating and taking responsibility for own workload (after training, and supervisor’s support is available for referrals)
Competences and behaviours:
*Customer service focus, fairness, empathy, good practice
*Driven approach, self-motivated, with a positive attitude
*Confident, resilient, inquisitive
*Effective communication skills - verbal and written
*Good admin skills, computer literate, able to use digital technology (training provided)
*Ability to prioritise and work professionally whilst managing multiple clients demands
*Numerate, accurate, diligent
*Team worker, supportive, empathetic


Qualifications & Experience:
*A levels/BTEC (minimum), degree or equivalent (beneficial)
*Proven success in meeting sales quotas in a financial services environment (ideal).
*Finance or banking professional qualifications (beneficial)
*Knowledge of hire purchase, leasing, or B2B lending (ideal)
*Understanding financial services Regulation and standard industry policy such as anti-money laundering, Data Protection, fraud, treating customers fairly (ideal)
Pay & Benefits:
*Competitive salary paying up to £29,000.
*NatWest Share schemes
*5 days Monday-Friday, 37.50 hours per week
*Employee discounts via My Staff Shop
*25 days holiday plus Bank Holidays, up to 5 service Charity day/volunteering days after eligibility
*Community giving scheme
*Pension Scheme (15% employer contribution)
*Death in Service 4 x salary benefits
*Discretionary bonus scheme (up to 50%) Company sick pay and permanent health insurance * Personal and home loan schemes schemes after eligibility
*Private healthcare scheme, & EAP
*Company enhanced maternity/paternity pay after
*Private dental scheme eligibility
*Subsidised gym on-site at HQ Long service cash awards (£500 up to £1,000) starting at 3 years.
*Free car parking
This role is to start ASAP.


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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can’t provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region’s premier employers. To search for all of our live jobs please visit us at macildowie.com.
Job number 3573994

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Company Details:
Macildowie Recruitment and Retention
Company size: 50–99 employees
Industry: Recruitment Consultancy
Established in 1993, Macildowie is a market leading recruitment firm, specialising in Human Resources, Accountancy & Finance, Procurement & Supply Cha...
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