Shipping & Customer Service Administrator
Pudsey | Full-time | Flexi-hours (37.5 hours per week)
We’re working with a well-established manufacturing business with a strong reputation and global customer base, looking to add a Shipping & Customer Service Administrator to their operations team.
This is a key role focused on coordinating UK and international shipments, ensuring accuracy across documentation, and keeping processes running efficiently from order through to delivery.
The Role
You’ll be responsible for:
*Coordinating shipments across UK and international markets
*Managing all associated shipping documentation and compliance
*Liaising with internal teams, freight forwarders, and external warehouses
*Monitoring shipment schedules and resolving any issues quickly
*Supporting a smooth and efficient customer experience
*This is a fast-paced, detail-driven role where organisation and communication are key.
About You
*Experience in shipping, logistics, imports or exports
*Strong attention to detail and ability to manage multiple priorities
*Working knowledge of Incoterms and Letters of Credit
*Confident communicator, both internally and externally
*Good Excel skills and general systems confidence
*Proactive, reliable, and able to work under pressure
What’s on Offer
*Flexible working hours (37.5 hours per week)
*Bonus and competitive benefits package
*Supportive, team-focused environment
*Opportunity to develop within a well-structured business
If you’re looking for a role where you can take ownership of your work and be part of a collaborative team, get in touch for a confidential discussion.