Tenancy support officer
other jobs Hays Specialist Recruitment Limited
Added before 3 Days
- England,West Midlands,Staffordshire
- Full Time, Temporary
- £14.84 - £17.34 per hour
Job Description:
Your new company
We are recruiting a Tenancy Support Officer for a Housing Association covering the Staffordshire Moorlands area.
Your new role
As a Tenancy Support Officer, you will provide an effective customer-focused tenancy support service, delivering proactive solutions to enable new and existing customers to sustain their tenancy. You will support customers from the start of their journey, supporting them with the allocation process, and then supporting them with their first few weeks of their tenancy, including setting up home, benefit applications, sourcing furniture and setting up utility bills. You will also act as a point of contact for any internal referrals supporting existing customers with complex issues including hoarding tendencies, fleeing domestic violence/abuse or mental health problems.
This is a full-time role, working 35 hours per week from Monday to Friday. You will mainly be based at home, but you will be required on-site a minimum of 1 day per week dependent on case load. It is essential you visit your tenants weekly. You will also be required in the office for any team meetings or training.
What you’ll need to succeed
It is essential the successful candidate has knowledge of housing legislation and tenancy/housing management. You will also have an understanding of landlord/tenant/support - care providers and managing agency relationships and responsibilities, and you will have dealt with complex client groups. You will require a full UK driving licence and access to your own vehicle.
What you’ll get in return
You will receive a competitive hourly rate, and you will have the opportunity to apply for a permanent vacancy. Flexible and hybrid working policy.
What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are recruiting a Tenancy Support Officer for a Housing Association covering the Staffordshire Moorlands area.
Your new role
As a Tenancy Support Officer, you will provide an effective customer-focused tenancy support service, delivering proactive solutions to enable new and existing customers to sustain their tenancy. You will support customers from the start of their journey, supporting them with the allocation process, and then supporting them with their first few weeks of their tenancy, including setting up home, benefit applications, sourcing furniture and setting up utility bills. You will also act as a point of contact for any internal referrals supporting existing customers with complex issues including hoarding tendencies, fleeing domestic violence/abuse or mental health problems.
This is a full-time role, working 35 hours per week from Monday to Friday. You will mainly be based at home, but you will be required on-site a minimum of 1 day per week dependent on case load. It is essential you visit your tenants weekly. You will also be required in the office for any team meetings or training.
What you’ll need to succeed
It is essential the successful candidate has knowledge of housing legislation and tenancy/housing management. You will also have an understanding of landlord/tenant/support - care providers and managing agency relationships and responsibilities, and you will have dealt with complex client groups. You will require a full UK driving licence and access to your own vehicle.
What you’ll get in return
You will receive a competitive hourly rate, and you will have the opportunity to apply for a permanent vacancy. Flexible and hybrid working policy.
What you need to do now
If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found at hays.co.uk
Job number 3574968
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Company Details:
Hays Specialist Recruitment Limited
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years? success under our belts and a workforce ...