Specialist Investigator - Loss Adjusting
Covering Midlands & South of England
Monday-Friday 9am-5pm (35 hours per week)
Remote and field based work
£35,000-£60,000 DOE + car allowance + bonus
As a result of continued development and growth, MPJ Recruitment are proud to be supporting a fast growing business who are currently looking to recruit a Specialist Investigator to join their team.
You will use your technical knowledge and experience to proactively investigate predominantly property claims and report thereon, in compliance with prevailing client requirements/service standards and providing exceptional customer service throughout. The role requires investigating a variety of potential fraudulent claims, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Key Skills:
*Excellent degree of knowledge of property fraud related claims and principles
*Excellent communication skills, both oral and written
*Excellent degree of IT competency and literacy
*Excellent negotiation and investigation skills
*Demonstrate personal and professional integrity and lead by example
*Ability to work and contribute positively as part of a team and in isolation
*Ability to work accurately under pressure, adhering to deadlines and service standards
*Ability to maintain a flexible approach, at all times
*Cert CILA / Cert CII or progression is an advantage but not essential
*Minimum 3 years’ experience in an external role
*Full driving licence
The role involves:
*To demonstrate a high level of technical quality and service delivery
*To provide exceptional customer service at all times
*To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
*To undertake a range of investigations in an ethical and professional manner, employing best practice and key investigative competencies, which comprise: 1. Technical Knowledge 2. Planning and Preparation 3. Interviewing and Statement Taking 4. Evidence Identification, Gathering, Analysis and Presentation 5. Reporting and Correspondence Proficiency
*To promote and support the TCF principles
*To ensure adherence to contractual/Client SLA’s and KPI’s
*To be accountable for the satisfactory resolution of any issues
The Package:
*Competitive salary
*Enhanced contributory pension
*Performance related bonus
*Flexible benefits
*Car allowance
*Enhanced family leave
*Electric car scheme
*Voluntary benefits schemes
*Birthday holiday
*Share purchase scheme with interest free loan
Interested in knowing more, CLICK APPLY.