Branch Manager - Builders Merchant
  • England,East of England,Hertfordshire
  • Full Time, Permanent
  • £55,000 - £65,000 per annum
Job Description:
Branch Manager

Location: St Albans

Salary: Up to £65,000 + Company Car + Bonus

About the Role

Our client is seeking an experienced and commercially driven Branch Manager to lead a busy and successful builders merchant branch. This is a key leadership role responsible for driving sales growth, managing day-to-day operations, and delivering outstanding customer service to a wide range of trade and retail customers.

Key Responsibilities

Sales & Commercial Performance
*Lead from the front in driving branch sales and profitability
*Develop and implement local sales strategies to grow market share
*Build and maintain strong relationships with key trade customers
*Monitor KPIs, margins, and performance to ensure targets are achieved

Leadership & Team Management
*Manage, motivate, and develop a high-performing branch team
*Set clear objectives and support team members to achieve their goals
*Conduct regular performance reviews and provide ongoing coaching
*Foster a positive, customer-focused culture

Operations & Compliance
*Oversee all day-to-day branch operations including stock control and logistics
*Ensure compliance with company policies, health & safety regulations, and industry standards
*Maintain high standards of housekeeping and branch presentation

Customer Service
*Deliver an exceptional customer experience at all times
*Resolve escalated customer issues quickly and effectively
*Promote a proactive and solutions-focused approach within the team

About You
*Proven experience in a builder’s merchant
*Strong sales and commercial awareness with a track record of achieving targets
*Experienced people manager with excellent leadership skills
*Customer-focused with strong relationship-building abilities
*Organised, hands-on, and results-driven
*Good understanding of stock management and branch operations

What’s on Offer
*Salary up to £65,000 – Depending on experience
*Company car
*Discretionary bonus
*Career progression opportunities within a growing business
*Supportive and dynamic working environment
Job number 3575382

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Company Details:
Arco Recruitment
Company size: 2-10 employees
Industry: Construction
Arco specialise in offering a wide range of jobs within the builders merchants sector and distributors of building materials throughout the UK. As wel...
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