Technical Auditor – Complex Injury Claims (Part-Time)


Location: Flexible (with monthly travel to our office locations)
Working Hours: 3 days per week (flexible working pattern available)

We’re looking for a skilled and experienced Technical Auditor to support the delivery of technical excellence across our Complex Injury Claims team. This is a key role focused on auditing file handling, identifying trends, and helping to continuously improve the technical capability of our lawyers.


You’ll play a vital part in ensuring high standards are maintained across complex and catastrophic injury claims, while also mentoring colleagues and providing constructive, development-focused feedback.



Key Responsibilities
As a Technical Auditor, you will:
*Conduct technical audits to assess file handling against internal standards and client requirements
*Deliver clear, constructive feedback to support the development of file handling teams
*Identify trends, risks, and areas of financial leakage across the unit
*Produce detailed audit reports with actionable recommendations and improvement plans
*Support bespoke audit requests from Technical and Business Unit Directors
*Contribute to training and upskilling initiatives based on audit findings
*Provide mentoring and guidance to individuals and teams
*Assist with feedback arising from client SLA audits
*Support quality improvement and incident reporting processes

What You’ll Bring
Technical Expertise:
*Strong understanding of complex and catastrophic injury claims
*Experience handling a high value complex injury caseload
*Knowledge of motor and EL/PL claims
*Ability to assess evidence, strategy, investigations, and reserving
*Strong risk evaluation and decision-making skills
Core Skills:
*Excellent attention to detail
*Strong report writing and analytical skills
*Ability to identify trends and performance issues
*Effective time management and ability to meet targets
*Confident IT skills
Personal Attributes:
*Clear and confident communicator
*Able to deliver feedback with sensitivity and professionalism
*Calm and objective under pressure
*Highly organised and self-motivated
*Fair, balanced, and solutions-focused approach
Why Join Us?

You’ll be part of a collaborative and forward-thinking environment where continuous improvement and professional development are genuinely valued. This role offers the opportunity to influence technical standards, support colleagues’ growth, and make a real impact on performance and client outcomes.

If you’re passionate about technical excellence and want to play a key role in developing high-performing teams, we’d love to hear from you.



What We Offer
*Competitive salary
*Entry into the Davies Incentive Scheme
*Hybrid working
*25 days holiday + bank holidays (with buy/sell options)
*Private medical insurance
*Critical illness cover
*Health cash plan
*Employer pension contribution
*Cycle to Work, Tech Scheme & Season Ticket Loan
*Gym Flex membership