Essential Details:
*Job Title: Customer Service Administrator
*Location: East Grinstead
*Salary: £26,800
*Start Date: Mid-April (Immediate availability required)
*Training: 6 weeks office-based
*Working Pattern: Hybrid after training (1 day in office, up to 4 days remote)
Looking for a role where your energy, personality, and people skills truly shine?
This is your chance to step into an exciting Customer Service Administrator position in East Grinstead where no two days are the same and your impact is felt from day one.
Why settle for ordinary when you can be part of something dynamic, fast-paced, and full of opportunity?
In this role, you’ll be right at the centre of the customer experience—supporting enquiries, managing bookings, processing payments, and ensuring every interaction is smooth, positive, and memorable. You’re not just doing a job—you’re creating experiences.
Do you have a passion for travel and the outdoors? Love the idea of helping customers plan and enjoy their own adventures? This role is perfect for someone who enjoys being part of a lifestyle-driven environment.
What will you be doing?
*Handling customer enquiries with confidence and professionalism
*Managing bookings and ensuring all processes runs seamlessly
*Processing payments with accuracy and attention to detail
*Coordinating with internal teams such as sales, finance, and insurance
*Supporting key administrative processes that keep everything flowing
*Spotting opportunities to enhance and elevate the customer journey
Are you someone who thrives on helping others and staying organised? Do you enjoy variety and keeping busy? This could be exactly what you’ve been looking for.
What we’re looking for:
*At least 1 year of office-based customer service experience
*A confident communicator with a positive attitude
*Strong organisational and administrative skills
*Someone proactive, reliable, and eager to grow
*A natural problem-solver who enjoys making things happen
*A genuine interest in travel and the outdoors
What’s in it for you?
*£26,800 starting salary with potential progression to £28,000–£30,000+
*A structured 6-week training programme to set you up for success
*Hybrid working after training – flexibility that works for you
*Private healthcare
*Company pension
*25 days holiday plus bank holidays
*A supportive, upbeat team environment where you can truly thrive
Location: East Grinstead
Start Date: Immediate availability required – roles starting mid-April
So… are you ready to take the next big step in your career?
Ready to join a team where you’re valued, supported, and encouraged to grow?
Apply now – your future starts here.