Duration: 12 months contract


ESSENTIAL REQUIREMENTS OF THE ROLE:
*Experience in international logistics and a basic understanding of Incoterms and customs processes.
*Ability to organise and manage shipping tasks (RMA handling, repairs, dispatch, collections, documentation).
*Strong communication skills for working with customers and internal teams.
*Well-organised, accurate, and able to solve problems independently.
*Confident using Microsoft Office (especially Excel) and willing to learn new systems.


DESIRABLE ATTRIBUTES OF THE WORKER:
*Skilled in engaging with customers, coordinating logistics and international shipments, and ensuring precise and timely completion of customs documentation.


SOFT SKILLS:
*Strong communication skills with customers, partners, and internal teams.
*High level of organisation and attention to detail.
*Ability to stay calm under pressure and manage multiple tasks.
*Problem-solving mindset with good judgement and initiative.
*Reliability, self-discipline, and a proactive attitude.
*Flexibility and willingness to adapt to changing priorities.
*Team player who also works well independently.


TOOLS OR SOFTWARE:
*Microsoft Office Suite- Especially Excel (tracking, reporting), Outlook (communication), Word (documentation).
*SAP or similar ERP systems - For updating RMAs, tracking inventory, and managing logistics data.


INDUSTRY BACKGROUND OR EXPERIENCE:
*Background in logistics, shipping, or warehousing.
*Experience with international shipments or customs is a plus.