Air & Sea Freight Operations Coordinator


Benefits:
Salary: £30,000–£40,000, dependent on experience.


Work Schedule: Monday to Friday, 9:00 AM – 5:30 PM.


Additional Perks:
Annual salary review and bonus.
25 days annual leave plus bank holidays.
Pension plan.


Responsibilities:
*Oversee air and sea freight shipments from origin to destination, ensuring efficient and timely delivery.
*Secure competitive agreements with carriers and service providers while balancing cost and service expectations.
*Prepare and review bills of lading, customs declarations, and transport contracts in compliance with regulations.
*Monitor shipment progress, inform clients proactively, and resolve delays or issues promptly.
*Collaborate with customs brokers to ensure compliance with all import/export regulations and documentation requirements.
*Serve as a key contact for clients, addressing inquiries, offering solutions, and ensuring satisfaction with services.
*Recommend and implement measures to improve efficiency, reduce costs, and optimise freight operations.


Requirements:
*Minimum 1 year in air or ocean imports.
*Strong understanding of end-to-end import processes, including customs procedures and documentation.
*Effective verbal and written communication with proven ability to build and sustain client relationships.
*In-depth knowledge of Incoterms and their application in import operations.
*Customer Focus and Time Management: Ability to deliver excellent service and consistently meet deadlines.