Your new company
Birmingham City Council are seeking a proactive and detail-focused Business Support Officer to join their Health and Safety team. In this role, you will play a vital part in ensuring our services run smoothly by coordinating pre-employment checks, supporting medical clearances, and managing DBS applications. Your work will help ensure that colleagues across the organisation can begin their roles efficiently and safely, ultimately supporting essential frontline services for the people of Birmingham.
Your new role
As a Business Support Officer, you will coordinate and process pre-employment medical checks by liaising with Occupational Health and candidates, and you will administer DBS applications from start to finish, ensuring accuracy, compliance, and timely completion. You will maintain up-to-date digital and paper records in line with Council policies and data protection requirements, while providing excellent customer service to internal teams, candidates, and external partners. The role also involves working collaboratively with HR, hiring managers, and safeguarding colleagues to resolve queries and support smooth onboarding processes, as well as contributing to continuous improvement by helping streamline and modernise business support workflows.
This is a part-time role working 4 days a week and will be fully office based.
What you’ll need to succeed
To be successful in this role, you need to be someone who is organised, detail-driven, and able to manage multiple tasks and deadlines with confidence. You should be comfortable using ICT systems such as databases and Microsoft Office, and able to handle sensitive and confidential information with professionalism and integrity. Strong communication skills are essential, as you’ll be expected to build positive working relationships and provide clear, helpful guidance to colleagues and candidates. You’ll bring solid administrative experience-ideally within HR, recruitment, compliance, safeguarding, or a similar environment-with any prior knowledge of DBS or Occupational Health processes considered a valuable advantage.
What you’ll get in return
You will be paid a competitive hourly rate and have a guaranteed long-term, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills.What you need to do now


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