Salary: £40,000
Location: East London
Hours: Full-time, 40 hours per week
Step into one of East London’s busiest and most culturally vibrant East Asian & South-East Asian supermarkets — a community hub known for flavour, energy, and fast-paced retail.
We’re looking for a driven, people-first Store Leader who can bring the buzz, build a high-performing team, and help us continue growing as one of London’s go-to food destinations.
If you love retail, thrive on variety, and enjoy working in a multicultural environment that celebrates food and community — this is the role for you.
What you’ll lead & own
Store Operations
*Take full ownership for daily running of a busy, high-volume store
*Oversee opening/closing, compliance, health & safety, and operational standards
*Drive strong stock control, merchandising and visual presentation
*Lead stock takes and investigate discrepancies
*Keep a tight handle on KPIs including sales, margin, waste and shrink
*Plan rotas, manage payroll spend, and maintain labour efficiency
*Report on store performance and identify opportunities for improvement
*Champion loss prevention and operational consistency
People Leadership
*Recruit, train and coach a diverse, energetic store team
*Create a supportive, engaged environment where people feel valued
*Motivate staff to hit targets through clear communication and positivity
*Set cultural and behavioural standards that reflect the brand
*Handle customer issues and staff concerns with professionalism
*Lead by example every day
Customer Experience
*Deliver warm, memorable customer service
*Build a welcoming environment that celebrates East Asian & South-East Asian culture
*Share product knowledge and help customers explore new ingredients
*Communicate clearly with customers, your team, and senior management
What you’ll bring
*Proven Store Manager or strong Assistant Manager experience
*Confidence leading fast-paced, high-volume retail teams
*Strong commercial awareness and problem-solving ability
*Experience with KPIs, stock control, shrink, visual standards and labour planning
*Passion for customer service and team development
*Knowledge of East Asian/South-East Asian products is a big plus
*Mandarin language ability is highly desirable
What’s in it for you
*£40,000 annual salary
*28 days holiday + pension
*A vibrant, multicultural work environment
*Training, development and progression opportunities
*Exposure to unique products, food trends, and community events
If you’re ready to lead a flagship store with personality, pace, and purpose — we’d love to hear from you.
Apply with your CV and a short summary of why this role excites you.