Marks Consulting Partners are currently looking for an Allocations Officer to work with one of our Local Authority clients in London.
What the Job Will Be Doing
*Managing the end-to-end allocations process, from application through to sign-up
*Assessing housing applications, determining eligibility, banding and priority in line with policy
*Allocating properties in accordance with the Housing Allocations Scheme and relevant legislation
*Managing voids and lettings, ensuring properties are let efficiently and within target timescales
*Shortlisting and nominating applicants through choice-based lettings systems
*Carrying out verification checks and investigations to ensure accurate and compliant allocations
*Providing clear housing advice to applicants regarding their options and rehousing prospects
*Working collaboratively with internal teams and external partners to support successful placements and move-ons
*Managing complex cases including medical needs, transfers and vulnerable households
What You Will Need
*Experience working within housing allocations or lettings in a Local Authority or Housing Association
*Strong knowledge of housing legislation, particularly Housing Act 1996 (Part VI)
*Understanding of allocations policies, banding systems and choice-based lettings
*Experience using housing management systems such as Northgate, Jigsaw or Locata
*Ability to manage a high-volume caseload in a fast-paced environment
*Strong communication skills with the ability to handle sensitive and complex housing situations
*Experience working with vulnerable applicants and supporting rehousing outcomes