Job Summary Sales Executive Local Authority no called calling
We’re looking for a proactive and customer-focused Sales Consultant to join our team and help drive the success of our new homes developments. Reporting to the Sales Manager, you’ll play a key role in achieving sales targets while delivering an exceptional customer experience that reflects our HEART values.
Based primarily in our Sales & Marketing Suite on-site — with occasional time at our Farringdon head office — you’ll guide customers through the home-buying journey, manage enquiries, host viewings, and ensure all sales activity is compliant, accurate, and professionally delivered.
Key Responsibilities Sales Executive
*Provide outstanding customer service and support buyers through the full sales process.
*Convert enquiries into viewings and sales, ensuring all leads are qualified effectively.
*Host property viewings, open days, and off-plan appointments while maintaining high H&S standards.
*Collaborate with financial advisors to ensure customer affordability and compliance with funding requirements.
*Maintain accurate CRM records and produce regular sales performance reports.
*Monitor local competition and customer feedback to support ongoing sales strategy improvements.
*Ensure marketing suites and sales offices are well presented and risk-assessed.
*Build strong relationships with internal teams, external partners, and stakeholders.
*Stay up to date with relevant legislation, policy changes, and Capital Funding Guide requirements.
*Act as a brand ambassador at events, on social media, and in all customer interactions.
*Support colleagues when needed and contribute to wider departmental goals.
What You’ll Bring Sales Executive
*Knowledge of mortgage applications, conveyancing, and the sales process from reservation to exchange.
*Understanding of common barriers to exchange and how to overcome them.
*Strong customer service, communication, and organisational skills.
*Ability to manage multiple tasks, maintain accurate records, and work confidently with stakeholders.
*A proactive approach to personal development and staying current with industry changes.