A leading residential developer is looking for an experienced Senior Block Manager to oversee a portfolio of residential developments across Birmingham and the West Midlands.
This is a client-side role responsible for monitoring managing agents, ensuring high standards of estate management, and protecting the long-term performance of residential assets across a diverse portfolio including large multi-phase developments, regeneration schemes and traditional housing sites.
The role will involve regular liaison with internal teams including Construction, Technical, Customer Service, and Land & Planning, as well as external managing agents and residents’ management companies.
The Role
*Monitor managing agent performance across multiple residential developments
*Attend site visits, quarterly reviews and annual performance audits
*Oversee block handovers to managing agents
*Review service charge budgets and accounts
*Monitor statutory compliance, health & safety inspections and action plans
*Track financial performance of service charge funds and capital works
*Manage customer consent applications
*Attend internal meetings with build, sales, and customer service teams
*Produce estate management reports for senior leadership
*Support delivery of sustainability and long-term asset management initiatives
Experience Required
*Experience in leasehold / block / residential property management
*Experience working for a managing agent or client-side developer
*ATPI / MTPI (essential)
*Strong knowledge of landlord & tenant legislation
*Understanding of RICS / IRPM / industry codes of practice
*Experience with large or complex residential developments preferred
*Heat network / district heating experience desirable
*Strong customer focus
Package
*£50,000 - £55,000
*25+ days holiday (increasing with service)
*Private medical insurance
*Pension scheme
*Life assurance
*Lifestyle benefits platform
*Hybrid working
*Long-term career progression