The Collections Manager will oversee and manage the collections process within the financial services industry, ensuring efficient and effective recovery of outstanding payments.
Client Details
*Medium-sized organisation
*Operating within the financial services sector
*Committed to providing tailored solutions to their clients
*Maintain high standards in managing financial processes
*Basingstoke based
Description


*Manage the collections process to ensure timely recovery of outstanding payments
*Monitor and analyse accounts to identify overdue payments and implement appropriate actions
*Develop and maintain relationships with clients to facilitate payment arrangements
*Ensure compliance with all relevant regulations and company policies
*Prepare regular reports on collection activities and outstanding debts
*Collaborate with internal teams to resolve payment disputes and queries efficiently
*Provide insights and recommendations to improve the collections process
*Support the team in achieving departmental goals within the banking and financial services sector
Profile
A successful Collections Manager should have:
*Strong knowledge of collections processes
*Experience in a similar role
*Excellent problem-solving and negotiation skills
*Proficiency in relevant financial software and tools
*Attention to detail and the ability to manage multiple tasks effectively
*Strong communication skills to liaise with clients and internal teams
Job Offer
Collections Manager:
*Salary: £50,000 to £55,000 per annum
*Permanent position
*Competitive benefits package (TBC)
*Basingstoke location, well-connected by public transport
*Hybrid working
*A supportive and inclusive workplace culture
*Professional development opportunities