Digital Transformation Partner
Newcastle upon Tyne- Hybrid
We’re looking for a Digital Transformation Partner who thrives on working with people as much as systems. This is not a hands-off technical role it’s about understanding people, translating their needs, and making change happen. You’ll act as the key link between non-technical teams and technical delivery, ensuring that business needs are clearly understood, well-defined, and successfully delivered.
At the heart of this role is stakeholder engagement and delivery.
You will:
*Build strong relationships across the organisation
*Work closely with staff across care, education, and support services to understand their goals, challenges, and pain points.
*Translate business needs into clear requirements
*Take input from non-technical stakeholders and turn it into structured, actionable requirements that technical teams and suppliers can deliver against.
*Bridge the gap between technical and non-technical teams
*Communicate effectively with both audiences simplifying complex ideas for users and providing clarity and direction for technical teams.
*Shape and prioritise digital change initiatives
*Work with leadership to identify opportunities for improvement and help define transformation priorities.
*Plan and support delivery of solutions
*Help create practical project plans, coordinate stakeholders, and support the delivery of new systems, improvements, and integrations.
*Drive adoption and real-world impact
*Ensure solutions are understood, embraced, and embedded into everyday use through training, communication, and support.
This is a people-first transformation role where success depends on your ability to:
*Influence and engage stakeholders at all levels
*Understand real-world operational challenges
*Turn conversations into clear, deliverable plans
*Ensure technology actually improves how people work
*Experience supporting or delivering systems or digital change projects
*A collaborative, organised, and problem-solving mindset
You won’t just recommend change you’ll help make it happen.
Ideal background/ but not essential
*Business Analysis / Digital Transformation / IT Projects
*Experience in charity, education, healthcare, or public sector
*Familiarity with process improvement and data-driven decision making