Internal Account Manager - Your Next Big Career Move!
£40,000-£50,000 DOE
Livingston
Full Time, Permanent
Start ASAP
Ready to step into a role where your relationship-building skills, commercial mindset, and love of all-things client-focused can truly shine? If you’re the person customers rely on - the one who sorts problems before they become problems - this could be the opportunity you’ve been waiting for.
Why This Role Rocks
You’ll be joining a highly respected tech organisation during an exciting period of growth. Their clients span the UK and Europe, and they’re looking for someone who can take full ownership of their accounts - nurturing relationships, spotting opportunities, and delivering a seamless service from initial enquiry to final invoice.
If you thrive in a busy environment, enjoy variety, and love being the go to person for your customers, you’ll feel right at home here.
What You’ll Be Doing
No two days will look the same - expect a mix of commercial focus, customer care, and hands on delivery:
Managing and growing a portfolio of existing client accounts
Building trusted, long-lasting relationships with key decision makers
Identifying upsell/cross-sell opportunities
Preparing accurate quotes and proposals
Processing orders end to end - you’ll own the full journey
Updating clients on new products, services, and technical developments
Re-engaging old or dormant clients
Keeping CRM data spotless and pipelines on track
Working closely with technical, service, and operations teams
Handling queries quickly, accurately, and with a solutions-first mindset
What You’ll Bring
You’ll thrive here if you’re proactive, commercially sharp, and genuinely enjoy building relationships. You should have:
Experience in internal sales, account management or customer management
Technical confidence - comfortable discussing IT/technical products
A proven track record of growing accounts or hitting revenue targets
Strong communication and influencing skills
Excellent organisation and attention to detail
CRM/ERP experience (Power BI knowledge = big bonus!)
A fast-paced, hands-on working style
Benefits You’ll Love
This is a people-first employer with a fantastic culture. You’ll receive:
Private Medical Insurance
Life Assurance
Matched Pension Scheme (up to 6%)
33 days holiday (rising with service)
Enhanced maternity/paternity
Monthly Pizza Day
Free tea, coffee & onsite parking
Interested? Let’s Chat!
If you want to grow and develop within an innovative, supportive technical business - and take full ownership of a loyal client base - we’d love to hear from you.
Apply now


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