JDA WFM Support Lead - Reading (Hybrid) - up to £90k
other jobs Involved Solutions
Added before 2 hours
- England,South East,Berkshire,Reading
- Full Time, Permanent
- £80,000 - £90,000 per annum
Job Description:
Job title: JDA WFM Support Lead
Location: Reading (3 days onsite)
Salary: £80,000 to £90,000 + Benefits
Working hours: 40 hours per week
This is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems.
Key responsibilities:
*Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoring
*Perform inbound, outbound and warehouse setup within the WFM platform
*Support integration with Time & Attendance systems
*Drive WFM architecture and key data points for inbound and outbound integration
*Work within defined support processes and SLAs, resolving issues within tight timeframes
Essential skills:
*JDA / Blue Yonder Workforce Management experience
*Experience supporting and enhancing WFM systems
*Strong understanding of workforce management within logistics / 3PL environments
*Experience with integrations (JDA Integrator / Connect, T&A systems)
*Ability to troubleshoot and resolve issues within tight SLAs
Desirable skills:
*Exposure to TMS or wider logistics systems
*Experience in customer-facing or support-led environments
*Strong stakeholder communication skills
If you are interested in this opportunity, please apply with your most up to date CV.
Location: Reading (3 days onsite)
Salary: £80,000 to £90,000 + Benefits
Working hours: 40 hours per week
This is a senior, hands-on role supporting a critical Workforce Management platform within a large-scale logistics environment. You will be responsible for supporting BAU activities, configuring the system, troubleshooting issues and working closely with warehouse operations and integrated systems.
Key responsibilities:
*Provide functional support across BAU activities, including configuration, troubleshooting and batch monitoring
*Perform inbound, outbound and warehouse setup within the WFM platform
*Support integration with Time & Attendance systems
*Drive WFM architecture and key data points for inbound and outbound integration
*Work within defined support processes and SLAs, resolving issues within tight timeframes
Essential skills:
*JDA / Blue Yonder Workforce Management experience
*Experience supporting and enhancing WFM systems
*Strong understanding of workforce management within logistics / 3PL environments
*Experience with integrations (JDA Integrator / Connect, T&A systems)
*Ability to troubleshoot and resolve issues within tight SLAs
Desirable skills:
*Exposure to TMS or wider logistics systems
*Experience in customer-facing or support-led environments
*Strong stakeholder communication skills
If you are interested in this opportunity, please apply with your most up to date CV.
Job number 3583763
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Company Details:
Involved Solutions
Involved Solutions is a leading Information Technology Recruitment Consultancy Partner, servicing the needs of FTSE 100 corporations and Blue Chip fir...