Receptionist
*Location: Norwich
*Job Type: Full-time
*Duration: Temporary until May - to be reviewed
*Working Hours: 8:00 AM to 3:00 PM, Monday to Friday (Flexibility required within opening hours from Mon to Sun 8:00 AM to 9:00 PM during busy periods )
*Salary: £13.09 per hour
We are seeking a friendly and professional Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organisation, welcoming guests, and coordinating front-desk activities, including distributing correspondence and redirecting phone calls.
Day-to-day of the role:
*Greet and welcome guests as soon as they arrive at the office, ensuring a positive customer experience.
*Direct visitors to the appropriate person and office.
*Answer, screen, and forward incoming phone calls.
*Ensure reception area is tidy and presentable, with all necessary stationery and material.
*Provide basic and accurate information in-person and via phone/email.
*Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
*Update calendars and schedule meetings.
*Handle bookings using the internal system designed for appointment and room reservations.
Required Skills & Qualifications:
*Proven work experience in a Customer Service position.
*Proficiency in Microsoft Office Suite
*Solid written and verbal communication skills.
*Ability to be resourceful and proactive when issues arise.
*Excellent organisational skills.
*Customer service attitude.
Benefits:
*Competitive salary with flexibility in working hours.
*Opportunities for professional development and training.
*A positive and supportive work environment.
How to apply:
To apply for this Receptionist position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.