HW Finance are thrilled to partner with a market-leading business to recruit an Accounts Receivable Manager. Joining during an exciting phase of change, you’ll become part of a dynamic finance team shaping the future of its operations. This is a hands-on, fast-moving role with plenty of variety and impact.


The role oversees the end-to-end Accounts Receivable cycle within the Shared Service Centre, ensuring the business moves efficiently from client setup through billing, credit management, collections, and cash allocation.


It supports global regions, ensuring accurate invoicing, timely cash collection, strong controls, and consistent AR processes across the group. The position acts as the subject matter expert for AR, billing, and revenue cycle processes - ensuring compliance, service levels, and financial control.


Key responsibilities include:
*Manage the full AR process from project set-up/opportunity creation through to invoicing and cash collection.
*Ensure all areas follow consistent invoicing standards and procedures.
*Support and guide regional SSC teams and local finance contacts to ensure accurate billing and efficient cash collection.
*Act as the main point of contact for AR queries, escalations, and issue resolution.
*Ensure invoices are raised accurately, on time, and meet contract requirements ("right first time").
*Maintain strong financial controls, including compliance.
*Oversee management of customer accounts including dispute resolution, adjustments, credit issues and workflow bottlenecks.
*Support the business in resolving delays, ensuring faster invoice approval and reducing aged debt.
*Review AR KPIs such as invoice accuracy, cycle times, collections performance, aged debt, and query volumes.
*Present performance insights to the SSC Director and senior stakeholders.
*Lead continuous improvement initiatives across the AR/OTC cycle to increase efficiency, reduce errors, and improve customer service.
*Work with the BPO provider and internal teams to standardise and automate processes using ERP and other tools.
*Work closely with Finance, Operations, and other teams to improve data quality, minimise rework, and ensure smooth month-end activities.


What we’re looking for:
*Strong experience managing Accounts Receivable processes in a large, complex environment.
*Background working in shared services, ideally with global scope.
*Proven ability to resolve escalations, improve processes, and manage performance.
*Strong ERP and automation experience (e.g., SAP, Oracle, workflow tools).


The Details:
*Based in Leeds
*Hybrid working: 3 days in the office, 2 from home
*£40,000 - £50,000, Dependant on Experience
*Plus, many benefits


If this of interest, please send over your CV to Niamh Hellewell at HW Finance.