Database Officer
London (Hybrid – 1 day per week in office)
£33,000 – £35,000


We are an international development charity working globally to support vulnerable communities through practical assistance, advocacy, and welfare services.


We are seeking a detail-oriented Database Officer for an International Development charity to support the management of CRM system and ensure high-quality data to underpin our fundraising and communications work.


You will work closely with the Data & Appeals Manager to maintain data accuracy, process donations, and provide reporting and insights to the wider team.


Key Responsibilities:
*Maintain and cleanse CRM data (e.g. Raiser’s Edge or similar)
*Process and reconcile donations with Finance
*Run regular processes (e.g. direct debits, Gift Aid)
*Produce data selections and reports for fundraising campaigns
*Manage database access and support colleagues with queries
*Ensure GDPR compliance and data integrity
Key Requirements:
*Experience using CRM systems (Raiser’s Edge desirable)
*Strong Excel skills (Pivot Tables, Lookups, data cleaning)
*Experience working with large datasets and data imports
*High attention to detail and accuracy
*Understanding of GDPR and data protection
*Strong organisational and time management skills
*Good communication skills and a collaborative approach
Benefits:
*25 days annual leave + bank holidays
*7% employer pension contribution
*Life assurance (3x salary)
*Hybrid working
*Employee wellbeing and discount schemes