The role:
A leading global property company is seeking a Lettings Negotiator for a luxury Build to Rent scheme in Birmingham. The Lettings Negotiator will take the lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme.The Lettings Negotiator will work closely with the leasing team to ensure a high level of customer service is always provided to residents, and act as a main point of contact from enquiry stage, viewing/tours through to resident move in. Working hours are Monday to Friday 09:00 – 18:00 with some weekend cover required.
Responsibilities include:
*To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback.
*Always ensuring good presentation of available apartments, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times
*Co-ordinating the online marketing of available apartments.
*Ensuring all enquires are responded to in line with agreed service levels.
*To coordinate with 3rd party agents as required.
*In conjunction with the General Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market.
*Meeting prospective tenants, conducting viewings and negotiating rental offers.
*Completing applicant vetting requirements.
*Completing new let paperwork in line with strict procedures
*Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew
*Seeking and building corporate relationships with relocation agents, city employers and other agents to generate lettings enquiries.
*Co-ordinate renewal communications and negotiations.
*To ensure arrival packs are prepared, and keys are ready for tenant move ins.
*As part of the wider site team, create a community feel through communication, events and innovations.
*Provide first class customer service to residents and applicants.
*Providing regular letting performance reports to the General Manager.
*Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved.
*Assisting with the negotiation of renewals where required.
*Where applicable, working with client-specific lease up software to increase rents and decrease voids.
The person:
*Previous experience working in a letting’s role is required, BTR experience would be a benefit.
*Proven track record of target-based performance.
*Positive, can-do attitude.
*Outgoing, warm, friendly personality.
For more information or to apply, please contact Martha Kiernan at Collins Property Recruitment.
If this role isn’t right for you but you know someone suitable, we offer £300 in vouchers for any successful referral.