Customer Service Admin
other jobs RELOcruitment
Added before 6 Days
- England,East Midlands,Nottinghamshire
- Full Time, Permanent
- £25,000 per annum
Job Description:
Are you a people-focused professional who thrives in a fast-paced, customer service-led environment?
Do you love helping others, staying organised, and creating a calm experience even in stressful situations?
This is a fantastic opportunity to join the UK’s leading moving firm as a Move Manager, supporting customers through one of life’s biggest milestones — moving home.
You don’t need removals experience; full training will be provided. What matters is your customer care, attention to detail, and ability to communicate with empathy and professionalism.
The Role
As a Move Manager, you’ll be the single point of contact for customers throughout their move — ensuring everything runs smoothly from start to finish.
It’s a dynamic and rewarding position where you’ll use your communication and organisational skills to build trust, solve problems, and keep things moving efficiently.
Key Responsibilities
*Act as the main point of contact for customers throughout their moving journey
*Understand customer needs and deliver an outstanding experience
*Handle all administration accurately and within deadlines
*Process documentation in line with company and legal standards
*Identify opportunities to up-sell additional services and maximise revenue
*Resolve customer queries and issues with professionalism and empathy
*Maintain service excellence and achieve personal and team KPIs
*Collaborate closely with colleagues to ensure a seamless service
About You
*Minimum 12 months’ experience in an administrative or customer service role (essential)
*Experience within a service-led industry such as hospitality, travel, logistics, or retail
*A natural communicator with excellent interpersonal skills
*Calm, empathetic, and solution-focused under pressure
*Highly organised with great attention to detail
*A proactive team player who enjoys working at pace
Why Join?
*Salary of £25,000
*Monday to Friday working week (37.5 hours)
*Full training provided – no removals experience needed
*Be part of a supportive, experienced team in a niche and growing industry
*Genuine career progression opportunities within the UK’s leading moving firm
If you’re passionate about customer service and ready to take on a fast-paced, people-first role, this is the perfect opportunity to start your career in the moving and relocation industry.
Apply today and take your first step into an exciting new chapter!
Do you love helping others, staying organised, and creating a calm experience even in stressful situations?
This is a fantastic opportunity to join the UK’s leading moving firm as a Move Manager, supporting customers through one of life’s biggest milestones — moving home.
You don’t need removals experience; full training will be provided. What matters is your customer care, attention to detail, and ability to communicate with empathy and professionalism.
The Role
As a Move Manager, you’ll be the single point of contact for customers throughout their move — ensuring everything runs smoothly from start to finish.
It’s a dynamic and rewarding position where you’ll use your communication and organisational skills to build trust, solve problems, and keep things moving efficiently.
Key Responsibilities
*Act as the main point of contact for customers throughout their moving journey
*Understand customer needs and deliver an outstanding experience
*Handle all administration accurately and within deadlines
*Process documentation in line with company and legal standards
*Identify opportunities to up-sell additional services and maximise revenue
*Resolve customer queries and issues with professionalism and empathy
*Maintain service excellence and achieve personal and team KPIs
*Collaborate closely with colleagues to ensure a seamless service
About You
*Minimum 12 months’ experience in an administrative or customer service role (essential)
*Experience within a service-led industry such as hospitality, travel, logistics, or retail
*A natural communicator with excellent interpersonal skills
*Calm, empathetic, and solution-focused under pressure
*Highly organised with great attention to detail
*A proactive team player who enjoys working at pace
Why Join?
*Salary of £25,000
*Monday to Friday working week (37.5 hours)
*Full training provided – no removals experience needed
*Be part of a supportive, experienced team in a niche and growing industry
*Genuine career progression opportunities within the UK’s leading moving firm
If you’re passionate about customer service and ready to take on a fast-paced, people-first role, this is the perfect opportunity to start your career in the moving and relocation industry.
Apply today and take your first step into an exciting new chapter!
Job number 3588581
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