United Utilities is on a mission to deliver a world class service to the communities we support, and our Commercial Operations team plays a central role in making this happen. We are looking for a proactive and detail driven Commercial Administrator who can keep our payment and purchasing processes running smoothly and help us continue to raise the bar on performance.

This permanent role offers the chance to join a supportive, collaborative and motivated team that truly values working together. You will benefit from a hybrid working model with 3 days at our Lingley Green office in Warrington, along with opportunities to grow your skills, build your commercial expertise and play an influential part in improving payment processes and performance across the organisation. If you enjoy bringing structure to complex workflows, working with data, solving problems and building strong relationships, this role offers an environment where you will thrive and make a meaningful impact.
About The RoleAs our Commercial Administrator, you will play a key role in ensuring our commercial processes operate seamlessly and efficiently. You will act as the central point of contact for purchasing and payments, supporting the team with essential administrative and commercial coordination. You will manage payment progress for the team, ensure accuracy, prevent delays and flag any concerns early so action can be taken quickly and effectively.
You will also support the wider Commercial Operations team with reporting, supplier queries, onboarding and continuous improvement. Your ability to stay organised, prioritise well and stay on top of multiple tasks will be essential to succeeding in this fast-paced environment.


Key Responsibilities*Raise purchase orders and process payments on behalf of the team.
*Track payment progress to ensure all commercial payments move through the system smoothly.
*Investigate and resolve payment or invoice queries and escalate issues when appropriate.
*Act as the main point of contact for supplier queries.
*Maintain accurate data across the end to end payment process.
*Work with the Performance Manager to improve the payment cycle and drive a consistent high quality experience.
*Provide administrative support to the wider Commercial Operations team.
*Maintain structured and well organised filing systems.
*Support supplier and subcontractor onboarding.
*Create and present clear reports and insights using Excel and PowerPoint.
*Support audits by preparing and supplying required documentation.
Skills & Experience*Experience using SAP or equivalent systems
*Proficient in Microsoft Excel and PowerPoint
*Strong organisation and ability to manage multiple tasks and deadlines
*Excellent attention to detail and accuracy
*Strong communication skills and comfortable engaging with stakeholders
*Ability to resolve issues independently while recognising when to escalate
What You’ll Get In ReturnAt United Utilities, you will be part of an organisation that invests in people, supports personal development and is dedicated to delivering essential services that genuinely make a difference to the communities of the North West. You will join a workplace built on collaboration, respect and continuous improvement, where your ideas are valued and your growth is supported. Alongside meaningful work, you will enjoy a comprehensive range of benefits designed to reward your contribution and support your wellbeing, career development and life outside of work.
Benefits:
*26 days annual leave rising to 30 plus bank holidays
*Competitive pension with up to 14 percent employer contribution
*Performance related bonus
*Company funded healthcare plan
*Retail discounts gym savings and wellbeing support
*EV salary sacrifice scheme
*ShareBuy scheme
*Enhanced parental leave
*Flexible benefits through MORE Choices
If you are organised, proactive and ready to make a meaningful impact in a team that values quality, collaboration and continuous improvement, we would love to hear from you.