Client Partner - BankingFull-time
Department: Business Support
Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.
We’re an award-winning employer reflecting how our employees are at the very heart of what we do:
*UK & Ireland’s premier AWS, Microsoft & Oracle partner
*3300+ strong, 350/£300m revenue business
*10+ years as a Great Place to Work in Ireland & UK
*Best Workplace for Women in the UK & Ireland by GPTW
*Best Workplace for Wellbeing in the UK by GPTW
We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!.
Job DescriptionRole Summary
We are seeking an experienced and relationship-driven Client Partner to manage, grow, and deepen Version 1’s existing banking portfolio in the UK. The portfolio consists of strategic and growth accounts, requiring a candidate who can balance executive-level engagement with hands-on account stewardship.
This role is responsible for protecting and expanding revenue within the existing client base, identifying and converting organic growth opportunities, driving high client satisfaction, and ensuring successful delivery outcomes that underpin long-term partnership. The ideal candidate will bring deep domain knowledge of UK banking, a strong consultative approach and a demonstrated ability to grow accounts through trusted advisory relationships.
Key Responsibilities
1. Portfolio & Account Management
*Own the end-to-end client relationship across a defined portfolio, with particular focus on strategic and growth accounts.
*Develop and execute tailored account plans that identify expansion opportunities, manage risks and align Version 1 capabilities to client priorities.
*Ensure high levels of client satisfaction and retention.
2. Revenue Growth & Opportunity Development
*Drive organic revenue growth through identification of cross-sell and upsell opportunities across digital transformation, cloud, data & AI and managed services.
*Work closely with delivery, solution and practice leads to shape and commercialise expanded scopes of work within existing accounts.
*Develop and progress pipeline within the portfolio, converting trusted relationships into incremental and renewal contract value.
3. Executive Engagement & Relationship Deepening
*Build and sustain senior stakeholder relationships with CIOs, CTOs, Heads of Digital, CROs and business unit leaders across client organisations.
*Act as a strategic advisor, bringing insight, market perspective and thought leadership to client conversations on digital banking, modernisation, and emerging technology trends.
*Maintain a regular executive engagement rhythm, including QBRs, steering committees and joint planning sessions.
4. Delivery Oversight & Client Advocacy
*Partner with delivery and programme leadership to ensure contracted services are delivered to the agreed quality, timeline, and commercial terms.
*Proactively manage client expectations, address performance issues and champion the client’s needs internally to drive continuous improvement.
*Act as the voice of the client within Version 1, influencing solution direction, resourcing and investment decisions.
5. Market & Competitive Awareness
*Maintain awareness of UK and European banking regulatory developments (PRA, FCA, EBA) and market trends including fintech disruption, vendor consolidation and platform modernisation.
*Identify whitespace opportunities and emerging client needs driven by regulatory change, strategic transformation agendas or technology refresh cycles.
6. Internal Collaboration & Governance
*Work cross-functionally with data, cloud, AI, Enterprise Application and Managed Services practices to develop integrated propositions and support account growth strategies.
*Ensure compliance with Version 1’s deal governance, pricing, legal and risk approval processes across all account activity.
*Contribute to the development of UK banking go-to-market collateral and sector playbooks.
Required Experience & Skills
*15+ years of progressive experience in account management, client leadership, or portfolio management within banking and financial services.
*Demonstrated success managing and growing large, complex technology or consulting engagements with UK and global banks.
*Proven track record of delivering revenue retention and growth within an existing account base.
*Strong consultative and advisory selling skills with the ability to engage credibly at C-suite level.
*Experience across technology services, managed services, digital and data transformation delivery.
*Excellent communication, relationship management, negotiation and stakeholder influencing skills.
*Ability to navigate complex client organisations and build multi-threaded relationships across business and technology functions.
QualificationsPreferred Qualifications
*Bachelor’s/Master’s degree in Business, Finance, or Technology.
*Familiarity with UK banking regulatory frameworks and digital transformation priorities.
*Experience working with fintech partners, hyperscalers and SaaS platform vendors in a client-facing capacity.
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Additional InformationWhy Version 1?
At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.
*Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company’s profits
*Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme
*Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance
*Financial Wellbeing initiatives including; Pension,...