Relationship Support Officer - Income Generating Property (IGP) London - Fully Office Based
£35,000 per annum
We are currently seeking a Relationship Support Officer (RSO) to join a growing Income Generating Property (IGP) team within a well-established international bank based in London.
This is an excellent opportunity for a banking professional with experience in credit, portfolio support, or relationship management to develop their career within a specialist property finance environment.
The RoleAs a Relationship Support Officer, you will play a key role in supporting Relationship Managers with the day-to-day management of a client portfolio. You will gain exposure to credit analysis, client servicing, and banking operations, while building strong relationships with both internal teams and external clients.
Key Responsibilities*Support the preparation and processing of credit proposals, including financial analysis (balance sheet, income statement, cash flow)
*Assist in managing and maintaining a portfolio of Income Generating Property clients
*Monitor account activity, including payments, documentation, and facility performance
*Track and follow up on due dates, renewals, and outstanding documentation
*Provide high-quality client service, responding promptly to client queries via email and phone
*Attend client meetings where required and prepare call reports
*Liaise with internal departments including Operations, Credit, and other stakeholders to ensure smooth service delivery
*Support ongoing account reviews and portfolio monitoring
Requirements*Minimum 2 years’ experience within a banking environment
*Strong understanding of banking products and financial instruments
*Experience in financial analysis and credit writing
*Good knowledge of legal and financial documentation (e.g. insurance, valuations)
*Excellent communication and stakeholder management skills
*Strong attention to detail and organisational skills
*Proficient in Microsoft Office (Word, Excel)
*University degree or equivalent qualification preferred
*Additional language skills (e.g. Urdu or Punjabi) are advantageous
About You*A proactive and motivated team player
*Detail-oriented with strong analytical skills
*Able to manage multiple priorities in a fast-paced environment
*Professional, adaptable, and committed to delivering excellent client service
What’s on Offer*Salary of £35,000 per annum
*Exposure to specialist property finance and relationship management
*Opportunity to develop within a reputable banking environment
*Collaborative and supportive team culture