Assistant Manager – Luxury Retail
Location: Plymouth, Devon
Salary: Competitive, discussed at interview
Job Type: Full-time
Assistant Manager – Family-Owned Boutique Jeweller | Plymouth
Are you a retail supervisor or assistant manager ready to step into a premium, consultative retail environment?
We are looking for an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a fantastic opportunity to work in a hands-on, supportive environment where your sales, leadership, and customer service skills will make a real impact. Full JET Jewellery Training is provided, giving you the skills to thrive in the luxury jewellery sector.
Key Responsibilities
*Support the Store Manager in all aspects of daily store operations
*Lead by example on the shop floor and drive personal and team sales performance
*Coach, motivate, and develop team members to achieve sales targets and KPIs
*Deliver exceptional, relationship-led customer service that builds long-term client relationships
*Maintain high visual merchandising and operational standards
*Assist with stock control, security, and accurate stock management
*Support rota planning, including weekend cover
Candidate Profile
We’re looking for someone with:
*Experience as an Assistant Manager, Supervisor, or Senior Sales Advisor
*Background in retail, ideally in luxury, premium fashion, beauty, accessories, or jewellery
*Proven personal sales record and experience meeting or exceeding KPIs
*Confidence leading by example on the shop floor
*Passion for delivering exceptional customer service and developing a team
*Professional, hands-on, and customer-focused approach
Candidates looking to move into jewellery from other premium retail sectors are welcome, your sales and leadership experience is what matters most.
Why Join Us
*Competitive salary + annual performance-related bonus (discussed at interview)
*Full JET Jewellery Training (industry-recognised qualification)
*29 days holiday including bank holidays
*Work in a supportive, boutique environment with genuine career progression opportunities
*Opportunity to be involved in the creative side of the business and build long-term customer relationships
Salary expectations will be discussed early in the recruitment process.
Working Hours
*Monday to Saturday: 8:45am – 6:00pm
*Thursday: rota (early / late shift, up to 8:00pm)
*Sunday: 10:15am – 4:30pm
*Includes one full weekend off and one additional weekend off roughly every 6 weeks
Apply Now
If you’re ready to take the next step in your retail career and join a premium, boutique, family-owned environment, we would love to hear from you.
Submit your CV with a brief note explaining why this role appeals to you.