About the Company

Our client is a well-established independent underwriting agent and broker, providing comprehensive cover across marine insurance. With a growing portfolio of European and international business alongside a strong UK presence, they offer a dynamic and collaborative environment with excellent opportunities for career development.
The Opportunity

An exciting opportunity has arisen for a motivated and detail-oriented Insurance Administrator to join a growing team. This is a varied role supporting multiple areas of the business, offering exposure to underwriting, broking, and client servicing, with clear potential for career progression.
Key Responsibilities
Policy Administration
* Prepare, issue, and update insurance documentation including quotations, schedules, endorsements, renewals, and certificates
* Ensure all documentation is accurate, compliant, and processed within agreed service levels
* Maintain up-to-date and complete records on the internal policy administration system (Acturis)
Customer & Broker Support
* Handle incoming enquiries from clients and brokers, providing clear and professional responses
* Chase outstanding information or documentation where required
* Support the sales/underwriting team with administrative tasks to ensure a first-class service
Data Management
* Input, verify, and maintain data across internal systems, ensuring accuracy and regulatory compliance.
* Perform regular audits of records to identify errors or missing information and correct them promptly.
Compliance & Process
* Ensure all processes comply with FCA, GDPR, and internal governance requirements.
* Follow company procedures consistently and escalate any anomalies, gaps, or issues as needed.
* Support internal audits and quality assurance checks.
General Administration
* Prepare reports, policy summaries, and renewal lists as required.
* Manage incoming and outgoing emails and documentation.
* Provide general administrative support to underwriting or broking teams.
Skills & Experience
Essential
* Previous experience in an insurance administration or similar office-based role.
* Experience using Acturis.
* Strong attention to detail and accuracy.
* Excellent verbal and written communication skills.
* Strong organisational skills with the ability to prioritise workload.
* Proficient in Microsoft Office (Excel, Word, Outlook).
* Ability to work effectively within a team environment.
Desirable
* Knowledge of FCA compliance requirements.
* Experience within general insurance (administration, underwriting, broking, or claims).
* Marine insurance knowledge.
Personal Attributes
* Professional and customer-focused.
* Proactive, reliable, and able to take ownership of tasks.
* Calm under pressure with the ability to meet deadlines.
* Positive attitude with a willingness to learn and develop.
What’s on Offer
* Competitive salary and benefits package.
* Exposure to a specialist area of insurance.
* Genuine opportunities for career progression.
* Fully remote working role.
* Supportive and collaborative working environment.
If you are looking to develop your career within a specialist and growing area of insurance, we would love to hear from you.