I am partnered with a boutique London law firm in their search for a Credit Controller to join their London office. The role reports into the Head of Finance and sits in a small accounts team of 6.
Responsibilities:
*Built and maintained strong working relationships with partners and fee earners to identify potential working capital issues at an early stage and support effective debt management.
*Reviewed, analysed, and actively reduced outstanding debtor balances, with a particular focus on debts aged over 90 days.
*Organised and facilitated monthly debtor meetings with partners and fee earners to review aged debt and agree recovery actions.
*Proactively chased outstanding balances for assigned practice groups via telephone and email, ensuring timely and professional communication with clients.
*Generated client statements, reminder letters, and partner notifications using the firm’s credit control system.
*Investigated, managed, and resolved payment and billing queries raised by clients or internal stakeholders.
*Accurately recorded all chase activity, payment agreements, and agreed timescales within the credit control system.
*Responded efficiently to correspondence from clients, partners, and fee earners regarding debtor accounts.
*Processed client payments, including taking payments via the firm’s credit card facilities in line with internal controls.
*Ensured compliance with the firm’s Credit Control and Creditforce policies and procedures at all times.
*Assisted with wider finance team duties as required, including bill postings, client-to-office transfers, and accounts payable support.
*Completed ad hoc finance projects and additional tasks as directed by management.
Experience needed:
*Confident, professional, and personable when dealing with clients and colleagues, demonstrating tact and diplomacy at all times.
*Proven experience in credit control, with a minimum of two years in a similar role, within a law firm.
*Highly organised with the ability to manage and prioritise large volumes of information effectively.
*Able to remain calm, focused, and productive under pressure, particularly when working to tight deadlines or handling frequent interruptions.
*Strong written and verbal communication skills, with the ability to communicate clearly and effectively at all levels.
*Detail-oriented and methodical in approach, ensuring accuracy and consistency in all aspects of work.
*Proficient user of Microsoft Office applications, including Excel, Word, and Outlook.
*A motivated and proactive team player who is equally comfortable using initiative when required.
*Demonstrates flexibility and adaptability in a fast-paced and changing environment.
*Customer-focused mindset with a strong commitment to delivering a high standard of service.
*Maintains discretion and professionalism when handling confidential and sensitive information.
This is an excellent opportunity for someone looking to take the next step in Legal Credit Control. The firm is open to candidates who already have some experience in legal credit control and are now looking to specialise and develop their career further in this area.
If you’re seeking a new role within Legal Credit Control, please apply via the link above or feel free to reach out directly at for a confidential conversation.


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