My client, a leading Bolton based, Lettings organisation, are looking to recruit a 12-month Fixed Term Contract, an Office Manager to support a team of 5 Lettings Administrators. This is a full-time, role and potentially could lead to a permanent position. My client has advised any applicants that will be considered must have Lettings experience.
*Salary £29,000 - £31,500
*Working Hours –9.30am to 5:30pm
*Location: Bolton (Centre)
*34 days holiday (including Bank Holidays)
*Free parking
*Competitive Pension Scheme
Role Purpose
The work involves overlooking both student & residential lettings team and dealing with landlords across the portfolio of properties. Working as part of a friendly lettings team, duties will include dealing with a range of tasks in relation to letting of student/residential accommodation & managing the office on a day-to-day basis.
Responsibilities
*Day to day running of the office & creating monthly rotas (dealing with any holiday requests, time off etc)
*Liaising with all landlords via Landlord Enquiries email. General enquiries are to do with rental statements, status of property & any charges they might have on their statements
*Regular meetings with the team and business director
*Dealing with complaints
*Getting the weekly bookings/signed contracts from the student team and sharing with management
*Dealing with sales enquiries when a landlord is selling or purchasing a unit
*Liaising with solicitors/sales agents
*Progressing enquiries, managing maintenance requests, and organising tenant check in schedules, using bespoke IT software
*Ensuring customer care is always a priority
Specification
*Proficient IT skills (ability to use Microsoft Office programmes (including Word, Excel), Outlook
*Excellent communication skills, both verbal and written
*High level of customer service skills.
*Excellent organisation/administrative skills.
*Ability to organise and prioritise own workload to successfully complete the duties of the role, proactive self-starter.
*Ability to work on own initiative
*Flexible approach, not ’role’ driven, experience of ’small team’ environment
*Good team working skills
If you have Lettings experience and are looking for a step up into a management role and you are available to start ASAP, please do not hesitate to apply.