Due to continued expansion, we are seeking an experienced and driven Tenancy Progressor to join a dynamic and established property agent with a strong reputation for delivering exceptional service to landlords and tenants.
Location: Addiscombe / Croydon area
Salary: up to £28000 depending on qualifications and experience + bonus incentives
Hours: Monday to Friday 8:30am to 6pm
You will be responsible for managing the administrative aspects of tenancy progression, ensuring all tenancy agreements and related documentation are processed accurately and in a timely manner. Key responsibilities include:
*Managing high volumes of work to ensure smooth scaling of workload.
*Verifying data quality and compliance of work received.
*Carrying out due diligence checks on tenants, occupiers, and other relevant persons prior to the start of the tenancy.
*Drawing up tenancy agreements and producing letters and emails.
*Setting up rents and charges, producing initial invoices, and tracing funds received.
*Communicating with internal teams, landlords, tenants, occupiers, and other relevant persons.
*Arranging inventory and check-in processes.
*Assisting with queries from tenants, landlords, and relevant persons on tenancy paperwork.
*Requesting and collecting references and guiding tenants through the referencing process.
*Arranging Right to Rent checks and registering deposits under the Tenancy Deposit Scheme.
*Working with internal teams to support new tenancies, including tenant changeovers, landlord changeovers, addendums, and deeds of surrender.
*Maintaining organization of important documents and files.
The role requires an individual with the ability to communicate and deal with others at all levels in a polite, professional, friendly, and helpful manner, both face to face and over the telephone. Experience required includes operational efficiency, good computing skills, and excellent administration skills.


Requirements
*Proven experience in residential tenancy department / lettings
*Ability to be client facing and managing telephone and email forms of communication
*Strong knowledge of lettings legislation and compliance
*Excellent communication and negotiation skills
*Proactive and efficient attitude
*Full UK driving license
What We Offer
*Competitive basic salary
*Performance bonuses
*Career progression opportunities
*Ongoing training and professional development
*Supportive and collaborative working environment
If you are an ambitious and results-driven lettings professional ready to take the next step in your career, we would love to hear from you. APPLY NOW