We are currently looking for a temp Membership Administrator to join a Healthcare Company based in Canary Wharf. This is a medium sized company with a positive working culture and flexible hybrid options. This position is initially for 8 weeks although it could be extended as there is real potential for growth within the company. The role is paying £14 hour and is working 35 hours a week.
The role
Manage and process membership applications, renewals, and cancellations in a timely and efficient manner.
Ensure all member data is accurately entered and maintained in the membership database.
Issue membership welcome packs to new members Member Support
Act as the first point of contact for all membership-related inquiries via phone, email, and in-person.
Provide information to prospective members about the benefits of joining and guide them through the application process.
Resolve member issues and escalate more complex queries to the Head as needed.
Maintain, monitor and update the membership database, ensuring all records are accurate and up to date.
Run regular reports from the database to monitor membership
The person
Admin or Customer Service experience
Hardworking and positive
Immediately available and happy with temp work