Senior Collections Analyst
  • England,East Midlands,Leicestershire
  • Full Time, Permanent
  • £50,000 - £55,000 per annum
Job Description:
Senior Collections Analyst


£50,000-£55,000


Leicester + hybrid working (1-2 days per week in the office)


Harnham are working with a leading UK consumer brand on an exciting opportunity for an experienced analyst to join their credit function and shape the future of their collections strategy.


THE COMPANY*A well-established UK retailer offering a broad range of products and credit solutions to a large customer base.
*The business has a strong financial track record and continues to invest heavily in data-led decision-making.
*Their credit and analytics teams are highly regarded within the organisation, with a strong focus on upskilling and professional development.
THE ROLE
This role sits within the collections strategy team, focusing on analysing customer behaviour and designing data-driven approaches to improve performance and customer outcomes. You will play a key part in shaping how the organisation manages and supports customers throughout their collections journey.Specifically, you can expect to be involved in:*Developing and optimising collections strategies and decision rules.
*Analysing customer trends, portfolio performance and workflow data to identify improvements.
*Helping rebuild the collections strategy suite following the rollout of a new scorecard.
*Supporting strategic initiatives to improve customer experience and repayment outcomes.
YOUR SKILLS AND EXPERIENCE
*Strong experience in credit risk or collections analytics.
*Proven ability to interpret customer and portfolio trends to drive strategy.
*Experience working with data to support decision-making in a regulated environment.
*SQL proficiency is essential; Python skills are beneficial but not required.
*Ability to communicate insights clearly and collaborate with cross-functional teams.
THE BENEFITS*Competitive salary and hybrid working model.
*Opportunity to work on a major strategy transformation project.
*Strong culture of training, development and progression within the analytics function.
*Exposure to model-driven strategy and end-to-end decisioning.
THE PROCESS
*Initial 30-minute interview (CV walkthrough and role discussion).
*Technical Excel-based task and presentation.
*Final on-site interview including a case study and culture-fit conversation.
*Offer!
HOW TO APPLY
Please register your interest via the apply link on this page.
Job number 3598049

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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...
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