Client Success Executive
other jobs Moxie and Mettle Limited
Added before 5 Days
- England,South West,Bristol
- Full Time, Permanent
- £35,000 - £40,000 per annum
Job Description:
Client Success Executive
Bristol/hybrid
£35k to £40k plus bonus and great benefits
We are working with a growing SME training business that is recruiting a Client Success Executive who enjoys building strong client relationships and keeping a busy training support operation running smoothly. If you like being the person who brings clarity, calm and momentum to a fast-paced environment, this could be a great next step.
In this role, you will look after a wide range of clients, helping them get the very best from their instructor-led training programmes across business skills, leadership and management, compliance and technical insurance.
You will be the main point of contact for enquiries, client conversations and review meetings, and you will take real ownership of making sure every training session is planned and delivered with care.
You will work closely with senior leaders on the sales pipeline, contribute to annual results and manage your own sales target. The role involves coordinating with trainers, planning dates, handling last-minute changes and keeping everything up to date in HubSpot.
You will also collaborate with the marketing team on lead generation and case studies, support the maintenance of training materials, and provide administrative support to the senior leadership team when needed.
About you:
*To thrive here, you will need experience in a B2B client services environment
*Experience of using CRM systems
*It would be ideal for someone with experience in account management, customer service, customer success, administration, training, or event coordination
*A natural ability to communicate clearly and confidently
*Enjoys solving problems, stays organised even when things shift around and brings a proactive, low ego approach to teamwork
*Curiosity, ambition and a strong sense of ownership will be important
The successful candidate will be responsible for managing client relationships, ensuring a high level of service, and supporting customers throughout their training journey.
The role offers up to £40k plus benefits and team bonus.
Benefits include 25 days holiday plus your birthday and Bank Holidays. The team works together in the Bristol office from Monday to Wednesday each week, and they are looking for someone who can start as soon as possible.
Bristol/hybrid
£35k to £40k plus bonus and great benefits
We are working with a growing SME training business that is recruiting a Client Success Executive who enjoys building strong client relationships and keeping a busy training support operation running smoothly. If you like being the person who brings clarity, calm and momentum to a fast-paced environment, this could be a great next step.
In this role, you will look after a wide range of clients, helping them get the very best from their instructor-led training programmes across business skills, leadership and management, compliance and technical insurance.
You will be the main point of contact for enquiries, client conversations and review meetings, and you will take real ownership of making sure every training session is planned and delivered with care.
You will work closely with senior leaders on the sales pipeline, contribute to annual results and manage your own sales target. The role involves coordinating with trainers, planning dates, handling last-minute changes and keeping everything up to date in HubSpot.
You will also collaborate with the marketing team on lead generation and case studies, support the maintenance of training materials, and provide administrative support to the senior leadership team when needed.
About you:
*To thrive here, you will need experience in a B2B client services environment
*Experience of using CRM systems
*It would be ideal for someone with experience in account management, customer service, customer success, administration, training, or event coordination
*A natural ability to communicate clearly and confidently
*Enjoys solving problems, stays organised even when things shift around and brings a proactive, low ego approach to teamwork
*Curiosity, ambition and a strong sense of ownership will be important
The successful candidate will be responsible for managing client relationships, ensuring a high level of service, and supporting customers throughout their training journey.
The role offers up to £40k plus benefits and team bonus.
Benefits include 25 days holiday plus your birthday and Bank Holidays. The team works together in the Bristol office from Monday to Wednesday each week, and they are looking for someone who can start as soon as possible.
Job number 3602439
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Company Details:
Moxie and Mettle Limited
Company size: 5–9 employees
Industry: Recruitment Consultancy
Moxie and Mettle are marketing, PR, Creative & Digital recruiters. As Co-Founders, and long-term friends and business partners, we share the same valu...