Morgan McKinley is looking for an experienced Collections Officer to work for a company based in the Reading area. The Collections - Debt recovery support job involves working as part of the collections team. Proven experience in finance, collections, and debt recovery is required.
Salary: up to £38K per annum
Location: Reading, 4 days office based and 1 day from home
Collections Officer duties:
*Monitor and manage the customer accounts
*Chasing customer payments via telephone / email
*Negotiate repayment plans with customers
*Maintain accurate customer records, logging calls / correspondence etc
*Checking overdue accounts and payment information
*Reporting on debtors / collections activity and customer accounts
Skills and experience required:
*Proven experience working within a collections or a similar debt recovery financial services support role
*Excellent IT skills, including MS Excel
*Good communication skills, both verbal and written