JOB PURPOSE
Drives the development & successful launch of GAIL’s food, ensuring all products are high-quality, commercially viable & aligned with the brand ethos.
Acts as the bridge between concept, operations & market delivery, bringing food concepts to life efficiently and supporting operational readiness across the business.




ABOUT THE ROLE
*Drive the creation and launch of new GAIL’s food products, ensuring every item is high-quality, commercially viable and aligned with our brand ethos.
*Bring concepts to life by connecting creative ideas with operational delivery, ensuring products move smoothly from kitchen bench to bakery shelves.
*Enable seamless, well-executed launches through strong cross-functional collaboration and clear development processes.
*Conduct quarterly market reviews, food trawls and competitor pricing analysis to inform strategy.
*Act as the key liaison for NPD ranges, ensuring smooth collaboration across teams.
*Champion the food message across support teams to strengthen commercial understanding.
*Work with the Head of Food and Head of Food Concepts to elevate the food story in seasonal launches and strategic projects.
*Represent the food team at GATE sessions, clearly communicating project status and needs.
*Work closely with procurement, suppliers and partners to keep decisions timely and effective.
*Lead the full end-to-end development of new food products, from initial concept to launch.
*Collaborate with the creative studio to shape ideas and produce compelling product briefs.
*Partner closely with The Bread Factory’s branded buyer on all third-party product lines for GAIL’s.
*Manage sample submissions and capture all commercial, nutritional and ingredient information.
*Own range sign-off and GATE approval stages, confirming launch ranges and delists.
*Support the creation of video scripts and visual merchandising assets for new launches.
*Track development timelines to keep teams aligned and projects on schedule.
*Create and own packaging briefs that meet operational, sustainability and brand standards.
*Sign off all new launch POS.




ARE YOU THE MISSING INGREDIENT
*Highly Collaborative team member with all our support teams
*Bringing teams together to move projects forward, never losing the initial concept
*Excellent communicator both verbally and written
*High level of attention to detail
*Committed to a job well done
*Excellent presentation and facilitation skills
A love for food


BENEFITS BAKED IN
*Free food and drink when working
*50% off food and drink when not working
*33 days holiday (inclusive of bank holidays)
*Discounts and Savings from high-street retailers and restaurants
*24 hour GP service
*Cycle to work scheme
*Maternity leave (enhanced)
*Electric car scheme
*Buy & Sell holiday
*Development programmes for you to RISE with GAIL’s