Our client is seeking an experienced S/4 HANA O2C Specialist to support and optimise their order-to-cash processes. This permanent role is based in London (hybrid schedule)
Client Details
Our client is a well-established organisation in the retail/e-commerce industry, known for its commitment to delivering high-quality products. They are currently going through a growth phase as they expand their presence in EMEA.
Description
SAP Functional Leadership - O2C
*Own the design, stability, and optimisation of SAP S/4HANA O2C processes across SD, MM, LE, and EWM.
*Configure pricing, ATP/aATP, delivery, shipping, billing, returns, credit management, and intercompany flows.
*Ensure accurate tax, VAT, currency handling, and country localisation across the EMEA region.
*Drive continuous improvement in order processing, fulfilment accuracy, and revenue assurance.
Digital Commerce, Marketplace & POS Integrations
*Support SAP Magento flows for catalogue, pricing, stock, orders, cancellations, refunds, and returns.
*Manage SAP Tradebyte integrations for marketplaces
*Ensure Cegid POS sales transactions (WPUUMS) and stock corrections post accurately into SAP and SAP CAR.
Warehouse, Logistics & EWM Execution
*Support warehouse operations across EMEA.
*Resolve warehouse inventory mismatches, delivery errors, and fulfilment delays.
*Collaborate with 3PL and logistics partners to ensure accurate and timely SAP messaging.
SAP CAR - Real-Time Stock & Activity Data
*Support CAR processes including POSDTA, stock availability, sales audit, and inventory reconciliation.
*Ensure real-time alignment across SAP, CAR, POS, warehouses, and e-commerce/marketplaces.
*Maintain DQ rules ensuring movement consistency and stock accuracy.
IDocs, Integrations & SAP CPI/BTP
*Monitor, troubleshoot, and resolve IDoc errors.
*Work with CPI/BTP teams to enhance mapping logic, error handling, and partner integrations.
*Support integration requirements for new markets, pricing schemes, carriers, and channels.
Transformation, Projects & Continuous Improvement
*Contribute to SAP Digital Core Transformation initiatives across EMEA.
*Support omnichannel enablement (Click & Collect, Ship-from-Store, Endless Aisle).
*Participate in market expansion, store openings, 3PL transitions, and finance transformation.
*Produce high-quality documentation (BPML, FS, test scripts, cutover plans, training materials).
Profile
Education
*Bachelor’s degree in information systems, Business, Engineering, Computer Science, or related field preferred
*SAP certifications in S/4HANA Sales or Logistics highly preferred.
Experience
*10+ years SAP functional experience in S/4HANA SD/MM/LE with strong O2C expertise.
*Hands-on experience with SAP EWM (inbound/outbound operations) preferred
*Proven track record supporting retail, fashion, DTC, or consumer goods environments.
*Experience with multi-country European deployments (pricing, VAT, currency) preferred
*Strong exposure to POS, e-commerce, marketplaces, and 3PL/WMS integrations.
*Experience working across global IT teams and matrix organisations.
Technical Skills
*SAP SD expertise: pricing, ATP/aATP, delivery, billing, returns, credit.
*SAP MM/LE for O2C-related stock movements and logistics execution.
*SAP EWM process knowledge (outbound/inbound/ASN/picking/packing).
*SAP CAR: POSDTA, real-time inventory, OAA concepts.
*Strong IDoc experience (ORDERS, DESADV, INVRPT, MBGMCR, WPUUMS).
*CPI/BTP integration monitoring and basic debugging.
*O2C troubleshooting across SAP e-com POS WMS finance.




Job Offer
A competitive salary and benefits package