Field Delivery Manager
  • England,West Midlands,Worcestershire
  • Full Time, Permanent
  • Competitive salary
Job Description:
What You Will Do
Johnson Controls are looking for an experienced Field Delivery Manager to lead, inspire, and manage a team of skilled technicians. In this role, you’ll oversee resource planning and cultivate a motivating environment where your team can thrive and meet high-performance standards. You’ll ensure contractual obligations are met and customer satisfaction remains a top priority by understanding their requirements and coordinating work assignments efficiently.
This position operates on a hybrid basis, combining office-based responsibilities with field visits across the Central region of the UK.
How You Will Do It
* Lead your team with confidence, making sound decisions even in ambiguous situations and driving change initiatives.

* Verify and implement remedial repair quotations to maintain expected business margins.

* Ensure site-specific RAMS are completed in line with Health & Safety requirements.

* Oversee technician tools and equipment management, including PAT testing and calibration. Ensure adequate PPE is issued and well maintained.

* Balance commercial priorities while managing multiple tasks and projects simultaneously.

* Develop and implement effective planning and organisational strategies to meet service-level targets.

* Foster a culture of curiosity and continuous learning for both yourself and your team.

* Promote collaboration across internal teams and external partners to drive improvement and establish best practices.

* Cover Out-of-Hours and act as backup for on-call engineers.

What We Look For
* Proven experience in the HVAC industry coupled with a solid working knowledge of Boilers, HVAC and refrigeration systems in industrial and commercial settings.

* Previous supervisory experience; an IOSH qualification is advantageous.

* Ability to influence, manage, and collaborate with internal and external stakeholders at all levels.

* Excellent verbal and written communication skills, with the ability to convey technical information clearly to non-technical audiences.

* Proficiency in IT systems, including Word, Excel, PowerPoint, and Apple iPad systems.

What We Offer
* 25 days of Holiday plus Bank Holidays & Holiday purchase scheme

* Company vehicle & IT equipment provided

* Life assurance & Pension

* Mental health support and development opportunities

* Employee referral scheme and discounts on Johnson Controls security products

* Voluntary benefit schemes, including childcare vouchers, cycle-to-work programs, eye care vouchers, and high street discounts

If you’re ready to take the next step in your career and lead a high-performing team in a globally recognised organisation, we’d love to hear from you.
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Job number 3610137

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