ransport Co-ordinator (Operations & Customer Service)
Location: West London
Salary: £27,500 – £29,000 (dependent on experience)
Hours: Monday to Friday, 08:00 – 16:00 (No weekends)
Contract: Full-time, Permanent
The Opportunity
We are recruiting on behalf of a well-established and fast-paced transport operation for a professional and highly organised Co-ordinator. This role sits at the heart of the business, acting as a key point of contact between customers, drivers, and the internal operations team.
This is an excellent opportunity for an individual with strong customer service and coordination experience to join a structured and supportive environment with clear day-to-day processes.
Key Responsibilities
*Act as a central point of contact for incoming customer and driver communications
*Support the operations/controllers team with scheduling, planning, and real-time coordination
*Monitor and manage job progress, ensuring service levels and timings are maintained
*Handle customer queries, updates, and issue resolution in a professional and timely manner
*Liaise with drivers to ensure smooth execution of daily operations
*Maintain accurate records, logs, and system updates
*Assist with general administrative and operational support tasks
Candidate Profile
*Previous experience in a co-ordinator, operations, or customer service role (transport/logistics experience desirable)
*Strong communication skills with the ability to manage multiple stakeholders
*Highly organised with excellent attention to detail
*Ability to work efficiently in a fast-paced, reactive environment
*Confident using internal systems, email, and telephone-based communication
*A proactive and solutions-focused approach
What’s on Offer
*Competitive salary of £27,500 – £29,000
*Monday to Friday working hours – no weekend requirement
*Weekly pay structure
*Company pension scheme
*Long-term stability within an established and growing business
*Supportive team environment with structured processes
If you are a reliable and motivated individual looking to develop your career within operations and coordination, please apply now for immediate consideration.