Engineering Manager - Building Services
Based in City of London.
Salary £50-£55K PA
Reports to Account Manager
Direct reports - 8 Engineers, mix of continental shift 4 on 4 off days.
Working within a High performing team in one of London’s most prestigious towers the Engineering Manager is responsible for the safe, efficient, and compliant operation of all engineering services within a multi tenanted corporate building. This role leads a team of 8 engineers and oversees the delivery of planned maintenance and reactive works , ensuring high standards of service delivery and client satisfaction in line with the expectation of a high-profile building.


Key Responsibilities
Team Leadership & Management
* Line manage, lead, and develop a team of 8 engineers, ensuring effective coverage across all shifts.
* Conduct beginning, mid-year and year end performance reviews, appraisals, and training plans.
* Promote a strong safety culture and ensure compliance with all health & safety regulations.
* Manage staffing levels, shift rotas, and absence/holiday planning.
* Act as the primary escalation point for engineering issues.


Operations & Maintenance


* Oversee all planned preventative maintenance (PPM) and reactive maintenance activities ensuring a KPI of over 95% is upheld.
* Ensure all statutory compliance requirements are met (e.g., HVAC, electrical, water hygiene).
* Monitor system performance and implement improvements to optimise efficiency and reliability.
* Ensure accurate and timely completion of maintenance records and documentation.


Small Works


* Manage and deliver small works from scope through to completion.
* Prepare cost estimates, proposals, and timelines for minor engineering works.
* Coordinate subcontractors and ensure works are completed to required standards.
* Ensure minimal disruption to building occupants during work delivery.


Client & Stakeholder Management


* support the Account managers as main engineering point of contact for the client.
* Provide regular updates on performance, issues, and ongoing works.
* Build strong working relationships with internal and external stakeholders.
* Attend client meetings and contribute to service improvement plans.


Compliance & Risk Management


* Ensure all engineering activities comply with statutory regulations and company policies.
* Maintain up-to-date risk assessments and method statements (RAMS).
* Lead audits and inspections, addressing any non-conformances promptly.
* Manage permit-to-work systems and ensure safe systems of work are followed.


Financial & Commercial Control


* Assist the Account managers with engineering budgets, including labour, materials, and subcontractors ensuring works are completed within budget and achieve correct margins.
* Identify cost-saving opportunities without compromising service quality.


Qualifications & Experience


* Recognised engineering qualification (e.g., HNC/HND/Degree in Mechanical, Electrical, or Building Services Engineering NVQ Level 3 or City & Guilds equivalent).
* Proven experience in a Facilities Management environment, ideally within a corporate/commercial setting.
* Previous experience managing engineering teams in a shift-based environment.
* Strong knowledge of building systems (HVAC, electrical, BMS, etc.).
* Experience managing small works or minor projects.
* Good understanding of statutory compliance and health & safety regulations.


Skills & Competencies


* Strong leadership and people management skills.
* Excellent communication and stakeholder engagement abilities.
* Organised with strong planning and prioritisation skills.
* Commercial awareness and budget management capability.
* Problem-solving mindset with a proactive approach.
* Competent in CAFM systems and Microsoft Office.


Key Performance Indicators (KPIs)


* Compliance adherence (statutory and internal).
* PPM completion rates.
* Reactive response and resolution times.
* Client satisfaction scores.
* Budget performance.
* Team performance and engagement.


Working Hours


* Monday to Friday, 8am – 5pm with flexibility required to support shift operations and respond to emergencies.
* Compulsory attendance of the annual black building test typically over the May bank holiday (3 days)


Additional Requirements


* Proactive can-do attitude with the ability to carry out engineering works "on the tools" where required
* Commitment to continuous professional development.
* Flexibility to attend other sites within London and the Southeast as and when required to mee the needs of the business