Client enquiries advisor required for our Ipswich-based legal client. In your role as a client enquiries advisor, you are responsible for handling and converting new business leads and therefore must possess excellent communication skills. If you have knowledge and understanding of converting new business leads and previous strong lead-based enquiry experience, this is a fantastic role within a company that can guide and support you with your career.
The Role
*Providing quotations for legal services via telephone and website enquiries
*Following up on quotations to convert enquiries into instructed matters
*Sending out client onboarding documentation
*Handling and converting new business leads
*Passing relevant information to Fee Earners to enable file opening
*Maintaining accurate records and ensuring all communications are handled professionally
*Supporting the team with additional duties as required
The Person
*Must possess excellent communication and interpersonal skills
*Strong IT skills including Microsoft Word and Excel
*Highly organised with strong attention to detail
*Friendly, approachable, and client-focused
*Self-motivated with the ability to work independently and as part of a team
*Positive ’can-do’ attitude


Benefits to you
*Competitive Salary
*25 days holiday per year increasing with years of service
*Extremely positive culture for attaining work/life balance
*Monthly travel contribution
*Dress for your day policy
*Life assurance
*Private health care
AND MORE!!!!!


If you have not heard back from us within 10 days your application has been unsuccessful.