Infrastructure Engineer - Mitel
other jobs Lorien Resourcing Limited
Added before 8 Days
- England,Yorkshire and The Humber,West Yorkshire,Bradford
- Full Time, Contract
- £28 per hour
Job Description:
*Infrastructure Engineer
*Bradford - Onsite 5 days a week
*3 month contract
*Inside of IR35
*£28 per hour
My client is looking for an Infrastructure Engineer to join their team, this roles core purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience.
Key Responsibilities*Deliver and support IT infrastructure and end-user services in line with agreed service levels.
*Support continuous service improvement, embedding customer care and service excellence as core values.
*Follow IT service management (ITIL) processes, ensuring consistency, accurate documentation, and effective use of service management tools.
*Collaborate with colleagues to identify, investigate, and resolve system and service issues, including preventative measures.
*Provide specialist technical advice and guidance, including mentoring less experienced colleagues.
*Manage and protect confidential and sensitive information, ensuring compliance with legislation (e.g. DPA, FOI).
*Supervise external technical consultants when required and deputise for senior managers as needed.
Esstential Knowledge and Technical Skills
*Server, storage, and email technologies (physical & virtual environments, Exchange, VMware/Hyper-V).
*Desktop, workspace, and virtual desktop technologies (Citrix, Windows environments).
*Network, security, telephony (Cisco, Nexus, Mitel VOIP).
*Datacentre, monitoring, bulk printing, and midrange systems.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
*Bradford - Onsite 5 days a week
*3 month contract
*Inside of IR35
*£28 per hour
My client is looking for an Infrastructure Engineer to join their team, this roles core purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience.
Key Responsibilities*Deliver and support IT infrastructure and end-user services in line with agreed service levels.
*Support continuous service improvement, embedding customer care and service excellence as core values.
*Follow IT service management (ITIL) processes, ensuring consistency, accurate documentation, and effective use of service management tools.
*Collaborate with colleagues to identify, investigate, and resolve system and service issues, including preventative measures.
*Provide specialist technical advice and guidance, including mentoring less experienced colleagues.
*Manage and protect confidential and sensitive information, ensuring compliance with legislation (e.g. DPA, FOI).
*Supervise external technical consultants when required and deputise for senior managers as needed.
Esstential Knowledge and Technical Skills
*Server, storage, and email technologies (physical & virtual environments, Exchange, VMware/Hyper-V).
*Desktop, workspace, and virtual desktop technologies (Citrix, Windows environments).
*Network, security, telephony (Cisco, Nexus, Mitel VOIP).
*Datacentre, monitoring, bulk printing, and midrange systems.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job number 3619017
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metapel
Company Details:
Lorien Resourcing Limited
Lorien is a global technology recruitment solutions specialist, with over 40 years? industry experience. By immersing ourselves in industry trends, wo...