Senior Service Designer (SC Cleared)
Location: London (Hybrid)
Contract Length: 6 months
IR35 Status: Inside IR35
Clearance: Active SC Clearance required
The RoleWe are looking for an experienced Senior Service Designer to support a high-profile UK Government programme. This role requires someone who can operate at a strategic, organisational level, leading and embedding User-Centred Design (UCD) across a complex, multi-workstream environment.
You will play a key role in shaping and improving end-to-end services, ensuring alignment with GDS standards and delivering meaningful outcomes for users, teams, and stakeholders.
Key Responsibilities*Lead and embed full UCD practice across a priority public-sector programme
*Operate at strategic and organisational level, overseeing multiple streams of work
*Influence senior stakeholders and support evidence-based decision-making
*Define, test, and improve end-to-end operational workflows
*Ensure services meet GDS and Government Service Standard requirements
*Collaborate effectively with multidisciplinary delivery teams
Essential Experience*Significant Public Sector Service Design experience
*Proven delivery within UK Government departments
*Strong understanding and application of GDS standards
*Extensive experience delivering UCD at scale
*Ability to lead, influence, and add value across complex programmes
*Excellent stakeholder management and communication skills
Desirable Experience*Experience working across large or complex transformation programmes
*Background operating at senior or organisational design level
Contract Details*Active SC Clearance is essential
*6-month initial contract
*Inside IR35
*Hybrid working - London (on-site attendance required)