Job Title: Building Repair Network Operations Manager
Target Start Date: ASAP
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: £41,200 - £61,800
Location: Flexible


Building Repair Network Operations Manager: The Ageas Claims team are looking for an experienced Building Repair Network Operations Manager, to manage our growing and dynamic Building Repair Network.
The Building Repair Network Operations Manager will be responsible for the operation and well-being of Ageas’ contractor network, and will use their experience and close attention to detail, to ensure all standards are met, in a timely and accurate manner.
In this pivotal role, you’ll be the leader of an experienced Building Repair Network team, setting and driving the standard for service, quality and cost accuracy excellence.

Main Responsibilities as Building Repair Network Operations Manager:
*Lead national building repair operations to ensure resilience, compliance, and excellent customer outcomes.

*Drive cost control through strong commercial management, supplier oversight, and risk mitigation.

*Build and manage a high-performing national network of repair contractors and fulfilment partners.

*Identify and manage operational, commercial, regulatory, and supply chain risks across BAU and surge activity.

*Monitor industry trends and regulatory changes to keep Ageas’ fulfilment capability competitive and future-ready.
Skills and experience you need as Building Repair Network Operations Manager:
*Lead national building repair operations to ensure resilience, compliance, and excellent customer outcomes.

*Drive cost control through strong commercial management, supplier oversight, and risk mitigation.

*Build and manage a high-performing national network of repair contractors and fulfilment partners.

*Identify and manage operational, commercial, regulatory, and supply chain risks across BAU and surge activity.

*Monitor industry trends and regulatory changes to keep Ageas’ fulfilment capability competitive and future-ready.
At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Here are some of the benefits you can enjoy at Ageas:
Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.
Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.
Supporting your Wealth- 50% off esure and Sheilas’ Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.
Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.
Supporting you and your Family-Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.
Benefits for Them- Partner Life Assurance and Critical Illness cover.
Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.
Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.
Supporting you back to work- Return to work programme after maternity leave.
About Ageas:
We are one of the largest car and home insurers in the UK.Our Peoplehelp Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Leader, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone.

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.

Click on the ’Apply button’ to be considered.
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