Lettings Branch Manager


The UK’s largest Independent Property Services Group are seeking a seasoned Lettings Branch Manager to lead the charge at their fast-paced Hackney office. With a solid foundation in residential lettings, you’ll be instrumental in building strong relationships with landlords, expanding the portfolio, and delivering exceptional service.


Location: London, Hackney
Job Type: Full-Time, Permanent
On-Target Earnings: Up to £65,000 (Basic £22,000–£32,000 DOE + Uncapped Commission)
Car Allowance or Company Car Provided
Benefits:
*£2,500 starter bonus in your first 3 months
*Uncapped commission structure
*Company car or monthly car allowance
*Elite bonus scheme
*30 days annual leave (including bank holidays)
*Career progression with potential for two promotions in your first year
*Fully funded industry qualifications (including ARLA membership)
*Access to a dedicated Learning & Development Centre
*Employee Assistance Programme, eye care, pension scheme, and more
*Exclusive incentives including achievers’ clubs, awards, and international trips
Duties:
*Leading daily team meetings to align goals and maintain momentum
*Coaching and motivating the team to achieve individual and branch KPIs
*Monitoring and evaluating team performance, including conducting regular one-to-one meetings
*Supporting the development and career progression of team members
*Generating new business and nurturing repeat business opportunities
*Building and maintaining strong, professional relationships with landlords and tenants
*Managing tenant enquiries and arranging property viewings in line with their requirements
*Negotiating offers and securing new tenancies
*Ensuring full compliance with all relevant legislation and regulatory standards
*Promoting a risk-aware culture and maintaining high operational standards across the branch
Experience, Skills and Qualifications Required:
*Full UK Driving Licence for a manual vehicle
*Minimum of 2 years’ experience in residential lettings at Senior Negotiator level or above
*Proven ability to foster a positive team spirit and collaborative working environment
*Strong communication skills with the ability to build trust with customers, colleagues, and external partners
*Experience in creating and executing branch-specific business plans
*Ability to monitor and assess local market competition
*In-depth knowledge of current legislation related to residential lettings
*Skilled in managing high-volume, time-sensitive workloads
*A strong reputation for delivering outstanding customer service
*Self-motivated with the ability to work independently
*Professional and confident telephone manner
*Proficient in Microsoft Office and general IT systems
*Excellent attention to detail
Ready to lead the way?
If you’re passionate about property, driven by results, and ready to take your career to the next level — apply today with your updated CV and take the first step toward leading one of the most exciting branches in the area. Your next big move starts here.