Communications Assistant
  • England,East of England,Suffolk,Ipswich
  • Full Time, Contract
  • £14 per hour
Job Description:
Communications Assistant
Ipswich
£14.00 per hour
3–4 month contract

We are currently recruiting for a Communications Assistant to support a busy highways business based in Ipswich.Reporting to the Communications Manager, you will play a key role in delivering both proactive and reactive communications, acting as a point of contact for public enquiries and complaints while helping to improve customer experience and service perception.

Key responsibilities include:
*Handling enquiries and complaints from the public and stakeholders
*Supporting communication projects and campaigns
*Monitoring customer feedback
*Assisting with internal and external communications
*Supporting stakeholder engagement and operational teams
The ideal candidate will have:
*Experience in a customer facing role
*Strong communication and interpersonal skills
*The ability to handle complaints professionally and empathetically
*A proactive and organised approach

This is a great opportunity for someone with a passion for customer service and communications to gain experience within a high-profile public service environment.
Job number 3622176

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Company Details:
RGB Recruitment
Two decades specialising in construction recruitment has allowed us to finesse our craft. An essential part of this has been to constantly strive to b...
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