Sales Development Representative (SDR)
Eastleigh – Office Based
£26k - £28k base salary £40k+ OTE


About Us
We are a creative communications specialist that empowers small and medium-sized businesses with a comprehensive suite of products and services — including website design, SEO, PPC, and VoIP.
Backed by private equity investment, we are on an ambitious growth trajectory. We’re scaling rapidly while preserving the entrepreneurial, people-first culture that has been the foundation of our success. This is an exciting time to join a business where your contribution will be visible and valued.


The Opportunity
We are looking for a motivated and tenacious Sales Development Representative to join our growing sales team. In this role, you will be the engine of our new business pipeline — identifying, engaging, and qualifying prospective customers through targeted outbound activity, and booking quality appointments for our Media Sales team to close across website design and build, SEO, and PPC services.
This is a fantastic opportunity for someone with a strong foundation in telesales or telemarketing who is ready to take the next step into the digital marketing space. You’ll be given structured training, a clear progression path, and the support of an experienced sales team. If you’re target-driven, resilient, and thrive on the buzz of opening doors, this role is for you.


Key Responsibilities
Outbound Prospecting & Lead Generation:
*Conduct high-volume outbound calls to targeted prospect lists, introducing Digital Five’s website design, SEO, and PPC services.
*Research and identify potential customers using CRM data, online tools, and market intelligence.
*Qualify prospects against defined criteria, understanding their current digital presence, marketing spend, pain points, and decision-making process.
*Generate a consistent pipeline of qualified appointments for the Media Sales team.


Appointment Setting & Handover:
*Book discovery calls and consultations for the Media Sales team, providing detailed handover notes covering prospect needs, current digital setup, and opportunity size.
*Follow up on warm and semi-warm leads to re-engage prospects and move them through the sales pipeline.
*Coordinate with Media Sales Managers to ensure a seamless prospect experience from first touch to meeting.


CRM Management & Reporting:
*Maintain accurate and up-to-date records of all prospecting activity, call outcomes, and pipeline status within the CRM system.
*Track personal KPIs including call volumes, conversion rates, and appointments booked.
*Prepare weekly activity reports and contribute to sales team pipeline reviews.


Campaign Support & Collaboration:
*Support targeted outbound campaigns focused on specific services, verticals, or geographic areas.
*Provide feedback to the Sales Manager on market trends, common objections, and campaign effectiveness to support continuous improvement.
*Collaborate with Marketing to refine messaging and ensure alignment between campaigns and outbound activity.


Ideal Candidate
Essential
*Experience in a telemarketing, telesales, or SDR role — ideally within the digital marketing, media, or technology sector.
*Proven ability to meet or exceed outbound activity targets and KPIs.
*Confident and professional telephone manner with strong objection handling skills.
*An understanding of, or genuine interest in, digital marketing services such as website design, SEO, and PPC.
*Experience using CRM systems with a high level of data accuracy and attention to detail.
*Proactive, self-motivated, and comfortable working autonomously in a fast-paced environment.
*Strong verbal and written communication skills.


Desirable
*Knowledge of the digital marketing landscape, including common platforms, pricing models, and competitive positioning.
*Experience with consultative or solution-based selling approaches.
*Familiarity with lead generation tools and sales engagement platforms.
*Track record of progression or recognition within a sales team (e.g. top performer awards, promotion to senior roles).


What’s on Offer
*Uncapped commission structure.
*25 days holiday plus bank holidays.
*Company pension scheme.
*Ongoing training and professional development within a growing digital marketing and communications business.
*Clear progression path into a closing sales role for high performers.
*A vibrant, inclusive, and supportive team culture where your contribution is recognised.