Workflow Coordinator
other jobs Owen Reed
Added before 7 Days
- England,London,City of London
- Full Time, Contract
- Salary negotiable
Job Description:
Owen Reed is looking for a Workflow / Document Specialist for a top law firm.
Job Title: Workflow / Document Specialist
Contract: 12 Month FTC (Full-Time)
Location: Fully Remote
Hours: 07:30 – 15:30 (1-hour break)
The Role
We are recruiting a versatile and highly organised Workflow / Document Specialist to join a busy Document Design Centre team. This is a unique 50/50 split role, combining hands-on document production with workflow coordination responsibilities.
You will play a key role in ensuring seamless workflow operations while delivering high-quality document services, maintaining exceptional client service standards in a fast-paced, professional environment.
Key Responsibilities
*Deliver high-quality document services with a strong focus on accuracy and deadlines
*Coordinate and manage workflow across the Document Centre
*Act as a key point of contact for team queries, escalating issues where necessary
*Monitor team productivity and identify any risks or bottlenecks
*Ensure adequate staffing levels and liaise with management for additional resource
*Handle first-line queries and complaints, ensuring prompt resolution
*Produce professional, consistently formatted documents in line with brand guidelines
*Provide technical troubleshooting support for document-related issues
*Manage and prioritise multiple projects effectively
*Maintain strong client relationships and deliver excellent customer service
*Support reporting processes, including data collation for monthly reports
*Ensure effective communication and handover between shifts
*Continuously develop technical skills and stay up to date with new technologies
About You
*Proven experience in workflow coordination within a document production environment
*Previous document production experience within a legal or professional services setting
*Strong knowledge of document production tools, systems, and best practices
*Advanced technical capability and problem-solving skills
*Excellent communication skills, both written and verbal
*Ability to manage multiple priorities under pressure
*Strong attention to detail and commitment to quality
*Proactive, self-motivated, and able to work independently
*Comfortable working in a fast-paced, deadline-driven environment
*Flexible, adaptable, and solutions-focused
Job Title: Workflow / Document Specialist
Contract: 12 Month FTC (Full-Time)
Location: Fully Remote
Hours: 07:30 – 15:30 (1-hour break)
The Role
We are recruiting a versatile and highly organised Workflow / Document Specialist to join a busy Document Design Centre team. This is a unique 50/50 split role, combining hands-on document production with workflow coordination responsibilities.
You will play a key role in ensuring seamless workflow operations while delivering high-quality document services, maintaining exceptional client service standards in a fast-paced, professional environment.
Key Responsibilities
*Deliver high-quality document services with a strong focus on accuracy and deadlines
*Coordinate and manage workflow across the Document Centre
*Act as a key point of contact for team queries, escalating issues where necessary
*Monitor team productivity and identify any risks or bottlenecks
*Ensure adequate staffing levels and liaise with management for additional resource
*Handle first-line queries and complaints, ensuring prompt resolution
*Produce professional, consistently formatted documents in line with brand guidelines
*Provide technical troubleshooting support for document-related issues
*Manage and prioritise multiple projects effectively
*Maintain strong client relationships and deliver excellent customer service
*Support reporting processes, including data collation for monthly reports
*Ensure effective communication and handover between shifts
*Continuously develop technical skills and stay up to date with new technologies
About You
*Proven experience in workflow coordination within a document production environment
*Previous document production experience within a legal or professional services setting
*Strong knowledge of document production tools, systems, and best practices
*Advanced technical capability and problem-solving skills
*Excellent communication skills, both written and verbal
*Ability to manage multiple priorities under pressure
*Strong attention to detail and commitment to quality
*Proactive, self-motivated, and able to work independently
*Comfortable working in a fast-paced, deadline-driven environment
*Flexible, adaptable, and solutions-focused
Job number 3624137
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Company Details:
Owen Reed
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Founded by Anna Wallbank in 2006, Owen Reed has been at the forefront of the UK?s legal recruitment sector for over a decade.
In that time we?ve matc...