Power BI Developer - £475 - Outside - Lincoln hybrid - 6 months
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Added before 7 Days
- England,East Midlands,Lincolnshire
- Full Time, Contract
- £475 - £476 per day
Job Description:
Power BI Contractor - Dynamics 365 / Contact CentreOutside IR35 | £475 per day | 6-Month Contract
Hybrid: 2 days per week onsite - Lincoln
Contract OverviewI am seeking an experienced Power BI Contractor to deliver operational and performance reporting for a Dynamics 365 Customer Service / Contact Centre environment. This is a hands-on role focused on building high-quality, performant Power BI models and dashboards that support service operations, leadership reporting, and KPI visibility.
The role is Outside IR35, offered on an initial 6-month contract, paying £475 per day, with 2 days per week onsite in Lincoln.
Key Responsibilities*Design and build Power BI datasets and dashboards using:*DAX
*Power Query (M)
*Star-schema data models
*Develop reporting directly from Dynamics 365 / Dataverse, including:*Standard and custom tables
*Relationships and option sets
*Deliver Customer Service / Contact Centre reporting, including:*Cases, queues, SLAs
*Agent performance and call statistics
*Implement robust data extraction and refresh patterns fromDataverse:*Power BI Dataverse connector
*TDS endpoint
*Synapse Link / Fabric where applicable
*Apply Row-Level Security (RLS), governance standards, and performance optimisation
*Collaborate with service and operational stakeholders to define clear KPIs, metrics, and definitions
*Ensure dashboards are accurate, usable, and aligned to operational needs
Essential Skills & Experience*Strong Power BI development experience (DAX, Power Query, data modelling)
*Proven experience reporting from Dynamics 365 / Dataverse
*Background in Customer Service or Contact Centre analytics
*Experience shaping and optimising data for analytical performance
*Solid understanding of Power BI security, governance, and optimisation
*Ability to work independently in a contractor environment
Nice to Have*Knowledge of contact centre metrics (FCR, AHT, backlog, aging)
*Broader Power Platform exposure (Power Apps, Power Automate)
*Experience with Power BI ALM / DevOps (pipelines, version control)
*Familiarity with Fabric, Synapse, or Data Lake reporting patterns
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Hybrid: 2 days per week onsite - Lincoln
Contract OverviewI am seeking an experienced Power BI Contractor to deliver operational and performance reporting for a Dynamics 365 Customer Service / Contact Centre environment. This is a hands-on role focused on building high-quality, performant Power BI models and dashboards that support service operations, leadership reporting, and KPI visibility.
The role is Outside IR35, offered on an initial 6-month contract, paying £475 per day, with 2 days per week onsite in Lincoln.
Key Responsibilities*Design and build Power BI datasets and dashboards using:*DAX
*Power Query (M)
*Star-schema data models
*Develop reporting directly from Dynamics 365 / Dataverse, including:*Standard and custom tables
*Relationships and option sets
*Deliver Customer Service / Contact Centre reporting, including:*Cases, queues, SLAs
*Agent performance and call statistics
*Implement robust data extraction and refresh patterns fromDataverse:*Power BI Dataverse connector
*TDS endpoint
*Synapse Link / Fabric where applicable
*Apply Row-Level Security (RLS), governance standards, and performance optimisation
*Collaborate with service and operational stakeholders to define clear KPIs, metrics, and definitions
*Ensure dashboards are accurate, usable, and aligned to operational needs
Essential Skills & Experience*Strong Power BI development experience (DAX, Power Query, data modelling)
*Proven experience reporting from Dynamics 365 / Dataverse
*Background in Customer Service or Contact Centre analytics
*Experience shaping and optimising data for analytical performance
*Solid understanding of Power BI security, governance, and optimisation
*Ability to work independently in a contractor environment
Nice to Have*Knowledge of contact centre metrics (FCR, AHT, backlog, aging)
*Broader Power Platform exposure (Power Apps, Power Automate)
*Experience with Power BI ALM / DevOps (pipelines, version control)
*Familiarity with Fabric, Synapse, or Data Lake reporting patterns
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Job number 3624244
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